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Launcher issue where after a short amount of time, all servers lock up as 'unreachable' and on server browser reset either a very small number of servers or none are able to be viewed in both community and official.
Awaiting internal Testing, NormalPublic

Description

The game launcher loads seemingly normally upon starting the game, but after about half a minute, all servers stop loading and when attempting to join any server, it displays the error 'unreachable'. On server browser refresh, for both official and community, usually no servers are visible, however, rarely (though more often after first refresh), some servers of varying ping levels are visible (though almost always above 300 in official), but no more than 5 at a time, usually only 1 or 2. When no servers are visible, the launcher simply says to 'check internet connection', despite with every application the internet working perfectly. As per the support team's instructions, this was tested on multiple networks, Steam ping settings were changed, an ipconfig flush and reset was done, and a full game clean installation was performed.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Operating System Version
23H2
Category
Launcher
Steps To Reproduce

Not too sure if this is able to be reproduced on other machines, but this is how I have done it:

  1. Open DayZ Launcher
  2. Navigate to servers
  3. Wait for servers to load, until they slow down or stop loading, usually only a minute at most
  4. Refresh

After this, refreshing again seems to always worsen the situation, making even less servers visible every time until none load at all.

Additional Information

Event Timeline

Geez changed the task status from New to Need More Info.Oct 31 2024, 6:13 PM
Geez added a subscriber: Geez.

Hello foxtrotactual.
Does this persist after the hotfix?

Hi, yes. It still seems to persist, at least as of today.

Geez changed the task status from Need More Info to Awaiting internal Testing.Fri, Nov 1, 1:46 PM