game is crashing when i'm launching the game and i don't know why
Description
Description
Details
Details
- Severity
- Crash
- Resolution
- Open
- Reproducibility
- Always
- Operating System
- Windows 11 x64
- Category
- General
Steps To Reproduce
Additional Information
please help i can't play the game
Event Timeline
Comment Actions
This report includes files that may contain personal information. For more information about how we process your personal data, please visit
https://www.bohemia.net/privacy-policy.
Following files will be included in the report (if they exist):
C:\Users\ziad\AppData\Local\DayZ\dxDiag.txt
C:/Users/ziad/AppData/Local/DayZ/DayZ_x64_2024-10-22_23-45-45.RPT
C:\Users\ziad\AppData\Local\DayZ\crash_2024-10-22_23-45-48.log
C:\Users\ziad\AppData\Local\DayZ\script_2024-10-22_23-45-48.log
C:/Users/ziad/AppData/Local/DayZ/DayZ_x64_2024-10-22_23-45-53.mdmp
In addition, following summary information will also be included in the report.
User: DESKTOP-853DI89\ziad
Computer: DESKTOP-853DI89
Mode: Client
Version: 1.26.158898
Command line: "C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe" -nocharmenu -windowed
OS: Windows
CPU: GenuineIntel: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
RAM: 16085 MB
GPU: NVIDIA GeForce RTX 3080 Laptop GPU
VRAM: 8018MB
GPU Driver: 566.3 [ 15.10.2024 (8 days) ]
Exception: Access violation. Illegal read by 0x7ffc9b4344ce at 0x10
Comment Actions
Hello Bimo.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez