Hello, I just noticed that all of my existing early access crowns and skins are out of inventory. I earned some from the battle pass that I bought and also some that I bought. I ask you to look at the problem
Vigor ID:
942b4108-b994-416c-9877-94d3182c2ca3
Include as detailed reproduction steps as possible if the nature of the issue allows for it.
Hello Zwagga.
There was a wipe with the full release that has been announced previously.
Regards,
Geez
I understand that there was a wipe, but it can't be that the purchased crowns and the skins you paid money for were deleted with the publication. Can you tell me more about this?
So as was announced at the beginning, with the full release on Steam came the big wipe affecting everyone who played through Early Access. All progress made during Early Access (unlocked plans, Shelter Improvements, Cosmetics, Crates, etc.) was wiped with one exception - players will keep the full contents of the Vigor Reinforcements Pack. They are your badge of honor for being one of the select Outlanders to play Vigor in Early Access.
All progress made during Early Access (plans unlocked, housing improvements, cosmetics, crates, etc.) has been deleted except for one. I'm not talking about the items that were earned.
I'm talking about skins that I purchased with real money along with the crowns and these are now gone and I have no understanding of it and you have to refund the crowns.
Just confirmed with the Vigor Team.
You could have not purchased anything else besides the Reinforcements Pack because it simply was not possible. The crowns you are talking about were awarded to you via daily logins, so you did not pay for these. The Reinforcements Pack didn't include any Crowns. We kept the DLC store page with the list of items up for this purpose - https://store.steampowered.com/app/2893370/Vigor__Reinforcements_Pack/
Therefore what I posted in the previous comment still applies.