Game Will Not Load (Exception: Access violation. Illegal read by 0x7ffc487298a0 at 0x10c)
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Description

This is a form to report an issue from the PC VERSION of the game - for Xbox/PS4 issues use their respective forms from the dropdown menu (delete this prior to creating the ticket)

Everytime I try to load a server (official or DZSA) it crashes, and provides me with this troubleshooting report. I've verified files multiple times, uninstall/reinstall, checke GPU updates, check PC updates. This came out of nowhere after streaming for 10+hours yesterday, and playing 700 hours in the past 5 months will no unusual issues.

I uploaded the DayZReport_Log

DayZReport_Log_20240906T174021_JustaGam3.zip758 KBDownload

TIA

Details

Severity: Major
Resolution: Open
Reproducibility: Always
Operating System: Windows 10 x64
Operating System Version: Windows 10 Home 64-bit (10.0, Build 19045)
Category: Game Crash

Steps To Reproduce

Open steam (w or w/out administrator)
select official client or DZSA (same error with both)
Server looks like it's loading in, but prior to the countdown it crashes with error log.

Additional Information

Event Timeline

JustaGam3 created this task.Sep 6 2024, 7:57 PM

Hello JustaGam3.
Have you tried to completely delete the DayZ documents folder (while Steam cloud sync is disabled) and then verify the game data through Steam?

Also it appears the issue could be tied to d3d11.dll file which is part of the Direct X software.

Game Will Not Load (Exception: Access violation. Illegal read by 0x7ffc487298a0 at 0x10c)Need More Info, NormalPublicActions

Description

Details

Event Timeline

Game Will Not Load (Exception: Access violation. Illegal read by 0x7ffc487298a0 at 0x10c)
Need More Info, NormalPublic
Actions