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Maniphest T183960

DayZ - Unable to Sync with Steam Cloud and Login Error (0x00040031)
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Description

This is a form to report an issue from the PC VERSION of the game.

I encountered an issue where Steam is unable to sync my DayZ saves with the Steam Cloud. Additionally, when trying to log into the game, I receive the following error message:
"Warning (0x00040031) You were kicked off the game. Login error: Login time out. (WaitAuthPlayerLoginState)."

I have already attempted several troubleshooting steps, including:

1- Verifying the integrity of game files.
2- Restarting Steam and my PC.
3- Clearing the Steam download cache.
4- Running Steam and DayZ as an administrator.
5- Closing Discord from the task manager and running it as an administrator.

Despite these efforts, the issue persists.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Windows 10 Pro 22H2
Category
General
Steps To Reproduce

1- Launch Steam and attempt to start DayZ.

2- Receive a sync error message from Steam, indicating that it was unable to sync DayZ saves with the Steam Cloud.

3- Attempt to play DayZ, which results in being kicked off the game with the error: "Warning (0x00040031) You were kicked off the game. Login error: Login time out. (WaitAuthPlayerLoginState)."

4-Troubleshoot by verifying files, restarting Steam/PC, clearing the cache, closing Discord, running both Steam and Discord as administrators.

5-The issue persists, and the same errors are encountered.

Additional Information

The issue began today and has persisted despite multiple attempts to resolve it using various methods.

Internet connection is stable, and all other Steam games are functioning normally.

There were no recent updates or changes to the system or game settings before the issue started.

Event Timeline

xaroun_ created this task.Aug 24 2024, 2:59 PM
Geez changed the task status from New to Assigned.Aug 26 2024, 10:05 AM
Geez changed the task status from Assigned to Need More Info.Aug 27 2024, 9:17 AM
Geez added a subscriber: Geez.

Hello xaroun_
There was a Steam outtage at the time of the report. Do you still experience the problem?

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