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Crash reporter
Closed, ResolvedPublic

Description

This is a form to report an issue from the PC VERSION of the game - for Xbox/PS4 issues use their respective forms from the dropdown menu (delete this prior to creating the ticket)

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Operating System Version
Microsoft
Category
Error Message
Steps To Reproduce

Hello, yesterday I played normally in the evening and today when I started the game I get an error again

Additional Information

Event Timeline

Lolinko created this task.Jul 27 2024, 12:15 PM
Geez closed this task as Resolved.Jul 30 2024, 10:44 AM
Geez claimed this task.
Geez added a subscriber: Geez.

Hello Lolinko.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez