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Game crashes upon launch
Closed, ResolvedPublic

Description

This is a form to report an issue from the PC VERSION of the game - for Xbox/PS4 issues use their respective forms from the dropdown menu (delete this prior to creating the ticket)

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Operating System Version
22H2
Category
General
Additional Information

when i launch the game it gives me a black screen and crashes with the crash happened table. attaching crash logs

Event Timeline

Geez closed this task as Resolved.Jun 13 2024, 5:22 PM
Geez claimed this task.
Geez added a subscriber: Geez.

Hello AurimasValujavicius.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez