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100ms (Orange) Servers not showing on public master server list.
Awaiting internal Testing, NormalPublic

Description

We recently finished working on our server, and are now renting an expensive bare metal server to run our 128 slot Vietnam themed ARMA server. - Being that we are in Australia, we decided to rent the server in Singapore, because its roughly central between Australia and America, and we thought this would give us the best chance to keep the server populated, allowing both Americans, Australians and even Asian countries to play with relatively low latency.

But since going live we're finding it difficult to populate the server, we believe largely because people are unable to see our server.

It appears that the server list only really shows very high latency (in red) or very low latency (in green) but doesn't really show mid range latency (orange) servers at all.

The only way for people to discover our server in the list is if they actively hit the "Medium" 100 filter. But its an extra step that will mean many will simply never see the server.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
n/a
Category
General
Steps To Reproduce

1/ Open the game

2/ Sought the public games by IP

*Note that you can only see RED or GREEN servers. There are no ORANGE/AMBER servers. The server list is only showing very low pings, or very high pings. Meaning all servers that are around 100ms aren't being displayed.

The only way to see these servers (Orange) is to go into the filter and hit the "Medium" latency button. But this is an extra step many wont even know is there.

Event Timeline

Cxsper created this task.Jun 2 2024, 10:44 AM
Geez changed the task status from New to Awaiting internal Testing.Jun 3 2024, 11:39 AM