hi, as i write in the title i can't join server i get this error (0x00020009 connecting failed), forums.dayz support said me i need create a ticket here with information (i tried repair and reinstall isn't work):

-Public ip adress: 195.155.168.94
-nickname: character name: (Survivor, Brave123123 and EpocTR), dayz launcher profile name:Brave
-the server i am trying to join: DayZ EU - DE 4822 (Temporary|Linux) 31.214.224.250
-i try join 18:00-19:30 23:00-23:30
-i am connecting internet with cable also i tried wifi same result

tracert results:

31.214.224.250(dayz server):

1    <1 ms    <1 ms    <1 ms  192.168.50.1
2     7 ms     4 ms     3 ms  10.235.0.1
3     4 ms     4 ms     4 ms  10.36.5.206
4     4 ms     4 ms     4 ms  10.54.255.30
5     4 ms     4 ms     3 ms  10.54.255.14
6     5 ms     4 ms     5 ms  10.54.255.49
7     9 ms    10 ms    11 ms  10.40.155.156
8    11 ms     *        *     10.40.141.70
9     *       10 ms     *     10.36.6.38

10 * * * Request timed out.
11 46 ms 46 ms 45 ms 92.223.125.75
12 45 ms 45 ms 45 ms 31.214.224.250

Trace complete.

Dayz.com:
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms  192.168.50.1
2     4 ms     4 ms     4 ms  10.235.0.1
3     4 ms     4 ms     4 ms  10.36.5.206
4     4 ms     4 ms     4 ms  10.54.255.14
5     5 ms     4 ms     4 ms  10.54.255.49
6     9 ms     8 ms     8 ms  10.40.155.155
7    47 ms    46 ms    46 ms  ix-ae-12-0.tcore1.it6-ankara.as6453.net [5.23.8.8]
8     *        *        *     Request timed out.
9    46 ms    46 ms    46 ms  195.219.223.3

10 54 ms 53 ms 53 ms ae5-ucr1.czs.cw.net [195.2.10.237]
11 54 ms 53 ms 53 ms vodafonecz-gw3.czs.cw.net [195.2.12.42]
12 54 ms 55 ms 54 ms v243.bb2.pop1.brn.sloane.cz [77.48.97.201]
13 55 ms 54 ms 54 ms krejci-mos2.cust.net.upc.cz [77.48.97.202]
14 54 ms 54 ms 54 ms 213.192.54.243
15 54 ms 54 ms 54 ms 213.192.54.136