Hi. I've been working to resolve a fatal crash I've been experiencing with Arma randomly for about the year since I bought the game. This crash to desktop occurs a random time after loading into a game world, anywhere between 30 seconds after load and a few hours. This crash happens in both SP and MP, with game mode having no correlation to crash rate from my experience. Beyond this information, I don't have much further information about the error simply due to how random it is. There seems to be no way to reproduce it except for playing and waiting a random amount of time. I've been sent by the lovely folks from the Arma Discord.
What I've tried:
- Factory reset. Two clean installs of Windows 10 (and by extension, reinstalling the game, Visual C++ Redistributable, and all other files involved) have yet to effect the frequency of the crashes.
- Overheating. Although admittedly low end hardware as can be viewed by the RPT, it still falls inside Arma's minimum specs, and the components temperature at the time of crash is within normal levels. I was peaking at 75C for CPU which is around throttle temperature for the CPU I'm using, but when a crash happens it is often much cooler.
- Google. Other people who have experienced this all had wildly different solutions, between the lower end of changing the memory allocator or the higher end of bumping the voltage to the CPU by 0.1 volts or so.
- Graphics drivers. Drivers directly from Intel aren't compatible with my computer despite being marked as such on the site. From Dell, they have two versions of the drivers for my graphics, one from 2016, and one from 2019. Installing either still causes the crash and seems to have no outside effect.
- BIKI entries for unusual process exits. For 0xC000041D, there should be no third party programs causing issues because I have done two factory resets and have run the game with minimal outside programs, and no changes have been observed. 0xC06D007E is also listed as being a potential cause. Updating the Intel drivers has no effect, I am using DirectX 12 according to DxDiag and since I've done a reset I assume it couldn't have become corrupted. I have not installed a fresh copy of Visual C++ 2013 Redistributable, but I am working on that right now. The DXGI_ERROR_DEVICE_REMOVED has no further hex code, nor is it listed on the BIKI.
I'm beginning to run out of ideas for things to try to fix this error, which is severely impacting gameplay. The Arma discord wasn't sure of an appropriate solution and directed me here for the crash logs to be viewed. Thank you in advance.