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Cannot connect to DayZ official Servers with account with 14 hours of playtime, Multiple Errors, 0x00040036 , 0x00040000, 0x00040031
Reviewed, NormalPublic

Description

I have been playing on the official dayz server Livonia LA 5291 for over 14 hours on this account. Just today I had this issue that kicked me from the game while running through the woods. I continue to get this issue after the whole day of uninstalling, reinstalling and verifying game files and removing logs and updating DNS etc.

Multiple Errors, 0x00040036 , 0x00040000, 0x00040031

Here is the first video below of what occurred first:

https://youtu.be/Ck_fsdL_slc

Here is what continues to occur and I have no resolution on how to fix this.

https://youtu.be/lbnOkSnmqh8

Kills me that after 14 hours on this account there is a possibility I will loose all progress over this bug that seems to continue to occur to players> I did some research in the forum and on this ticket tracker and saw a few open tickets going back 2 years even that had no response. I truly hope staff will respond to this and fix it. I will be posting more videos on youtube to help and educate others about this issue as there isn't much to help players like myself in this moment.

Everytime I go to connect it sort of laggs out in the loading screen and is seen in this blurry freeze frame before it kicks and shows the DB error.

What do i do?? Please Advise

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Operating System Version
22H2
Category
Server
Steps To Reproduce

I just connect and it continues to occur on this account only connecting to the LA 5291 Official Server. I have video proof and can provide more if necessary.

Additional Information

Please contact me about this I desperately need a resolve on this. This is the only account I play on and if I am unable to continue I don't know what I will do with game play moving forward.

I have been playing actively with this account for weeks even.

Multiple Errors, 0x00040036 , 0x00040000, 0x00040031

Event Timeline

Geez changed the task status from New to Reviewed.Nov 13 2023, 10:51 AM