When trying to connect official server through official launcher (tried "DayZ Livonia EU - DE 3932" and "DayZ EU - DE 1420") after countdown and opening Dayz instance I've got error message saying that server is unavaialble.
I live in Prague (Czech Republic)
Similar things are happening when I'm trying to log to official servers directly from DayZ game.
I've deleted user files, checked file consistency (in Steam), reinstalled the game, restarted PC multiple times and tried using different Internet connection (5G LTE hotspot of usual Vodafone 1Gbps cable connection).
I'm using Polish language, but after change to English issue wasn't fixed.
Description
Details
- Severity
- Crash
- Resolution
- Open
- Reproducibility
- Sometimes
- Operating System
- Windows 11 x64
- Category
- General
DxDiag attached with screenshots of issue.
Event Timeline
Hi,
still cannot login.
Just tried:
Server name: DayZ Livonia EU - DE 3932
Address: 195.82.158.81:10100
Thank you, can you please send us your Steam profile link? Also can you try to do a traceroute towards the server IP? https://support.microsoft.com/en-gb/topic/how-to-use-tracert-to-troubleshoot-tcp-ip-problems-in-windows-e643d72b-2f4f-cdd6-09a0-fd2989c7ca8e
Hi,
my profile:
https://steamcommunity.com/profiles/76561198809754483/
Result of TRACERT:
Tracing route to 195.82.158.116 over a maximum of 30 hops
1 3 ms 3 ms 3 ms kabelbox.local [192.168.0.1] 2 14 ms 10 ms 15 ms cz-prg50a-rt1.net.vodafone.cz [185.188.184.211] 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 13 ms 13 ms 12 ms ae29-100-ucr1.pra.cw.net [195.2.12.33] 7 * * 16 ms prag-b4-link.ip.twelve99.net [62.115.173.250] 8 17 ms * * ffm-bb2-link.ip.twelve99.net [62.115.124.28] 9 21 ms 36 ms 22 ms ffm-b11-link.ip.twelve99.net [62.115.124.119]
10 19 ms 19 ms 18 ms link11-ic-372284.ip.twelve99-cust.net [62.115.50.117]
11 * * * Request timed out.
12 * * * Request timed out.
13 18 ms 17 ms 17 ms 195.82.158.116
Trace complete.
Hello again.
Our guess is that either local firewall or some configuration of your modem/network are causing this problem.
What you can try is to turn off Windows Firewall termporarily to see if it blocks the connection or not.
If that will not help, you can try to add exception for DayZ to your modedm configuration - here should be guides for Vodafone modems: https://www.vodafone.cz/pece/internet-data/datova-zarizeni/
But it may be safer for you to contact Vodafone support and ask them for help as changing modem configuration can cut you off the internet in the worst case scenario. (If you accidentally change something you should not)