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Unable to Import Preset
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Description

Trying to load a mod preset in the launcher presents me with a popup "Error Unable to import preset." This has just started happening over the past few weeks to me. Even with no mods installed, and a fresh installation of Arma 3, this issue persists. Most presets do not work, only those I have recently made and tested myself. I made one a few weeks back, and that same preset no longer works and now gives me the same error.

I had Microsoft Onedrive installed and uninstalled it since that was causing a separate issue.

Launcher version: 1.5.150316

  • Hardware acceleration disabled

Game version: 2.12.150301

Branch: main / beta branch not specified

Details

Severity
Minor
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Windows 10 Home Version 22H2
Category
Launcher
Steps To Reproduce

Very easy to reproduce on my end, attempted 10 times to reproduce, all 10 times reproduced. Very unlikely to reproduce for anyone who is not already having this issue.

Attempt to load any HTML preset > Presets tab > Import > Select the preset > Error occurs.
Attempt to load any HTML Preset > Drag and drop HTML file from file explorer > No error, preset does not load.

Able to download mods from the preset, however, not load the preset itself.

Additional Information

I can't find any error logs or crash dumps.

DxDiag

Event Timeline

kidcash211 edited Additional Information. (Show Details)
kidcash211 edited Additional Information. (Show Details)Jun 24 2023, 10:41 PM

Currently having same issue. Full install of game and mods was a viable method however this issue is now persisting through multiple fresh installs.

Launcher Version: 1.5.150968

Game Version: 2.14.150957

Branch: Main

This comment was removed by BIS_fnc_KK.

Having the same issue here. Attempts to import a preset by dragging and dropping the html file into the launcher, selecting 'import' from the preset drop-down in the top-right, and selecting 'import list of mods from a file' from the '...more' option all provide the same "Unable to import preset" error message.

Worth noting the drag-and-drop method will download any mods that I do not currently have, but still does not build the preset.

I have fully deleted and reinstalled Arma 3, including clearing my AppData, and the issue persists.

Launcher version: 1.5.150968

Game version: 2.14.150957

Branch: Main

RickOShay added a subscriber: RickOShay.EditedFeb 21 2024, 4:05 PM

I had the same problem when trying to import a preset from an html file I was sent. I have found the error - the output html file is formatted incorrectly - I edited the html and file now imports!

I tested by exporting a small list of mods and then reimported to a preset. That worked.

So then I compared the working html file and discovered the formatting error in the html file I was sent. So I fixed the html file and its fine. So someone who created that html file I was sent must have used a different prog to format it and save it. It has a table format that is incorrect. So the launcher export output to html works fine and so does the import of html to Preset.

The log error seems to refer: PresetsViewModel: System.Xml.XmlException: The 'link' start tag on line 8 position 6 does not match the end tag of 'head'. Line 80, position 5.

So the file could not be parsed correctly.

Seems like there's multiple causes then, because the only way I got my launcher to successfully load presets and mods was by doing a factory reset and selecting the keep my files option. It worked, and I haven't had the issue since. My issue likely wasn't that the HTMLs were formatted wrong since everyone I knew could load the same HTMLs perfectly fine.

The last resort I can suggest is just factory resetting your PC - backup everything you want and factory reset. It should fix it, it did in my case.

RickOShay added a comment.EditedFeb 21 2024, 4:33 PM

You are correct there is more than one issue here. FYI I also cleared the Appdata A3 Launcher folder. (first backed up the presets and other settings.) to force reacquisition/repair of these Launcher files. I also cleared the Steam Apps Common Redistributables folder to force reacquire (C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist). This seemed to also resolve a C++ lib problem in C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\vcredist. Once I had cleared these files - I got Steam to revalidate the local file cache of Steamworks Common Redistributables - Steam then reacquired the above files.