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Maniphest T173305

Issue with Steam version
Need More Info, NormalPublic
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Description

I am new to the game, just downloaded and tried to get into a server, but each time I try to get in a gray window pops up that is halfway off the screen with the name of the server and nothing happens. When I click anything or try to move the window to see what is in it, I get an error of "Insufficient memory to continue the execution of the program" and the launcher closes.

If I open the launcher and click 'play', instead of finding a server through the launcher first, it will let me in and will play, but none of the server names load on the in game server list and I can't get into any modded servers this way either. So the game will run, but not through choosing a server in the launcher as I get this error.

I'm running an R11 with a 3080 and 32GB of ram and only 25% of it is being used before opening the game. The log contents are below. Any help would be greatly appreciated as I've been at this for a couple hours now with no luck and I'm usually pretty good at resolving these sorts of issues.

DayZ Launcher Exception Log

DayZ Launcher has encountered an unexpected error described below.
Sorry for the inconvenience.
Please report this on DayZ Feedback Tracker (http://feedback.dayz.com). Thanks to you we may fix the issue faster!

System information

Date: 2023-06-14 03:26:18 / 2023-06-13 22:26:18 -05
Current dir: Z:\SteamLibrary\steamapps\common\DayZ
AppData dir: C:\Users\Mytoo\AppData\Local
Command line: Z:\SteamLibrary\steamapps\common\DayZ\DayZLauncher.exe
Version: 1.6.156.72
CLR version: 4.0.30319.42000
OS Version: 10.0.19044.0 (Microsoft Windows NT 10.0.19044.0)
OS 64 bit: True
Process 64 bit: False
Personal dir: C:\Users\Mytoo\Documents
Culture: en-US
UI Culture: en-US
Point of log: Unhandled Exception

Exception

System.OutOfMemoryException: Insufficient memory to continue the execution of the program.

at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)

Modules and assemblies

  • mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorlib.dll
  • DayZLauncher, Version=1.6.156.72, Culture=neutral, PublicKeyToken=null; Z:\SteamLibrary\steamapps\common\DayZ\DayZLauncher.exe
  • log4net, Version=1.2.13.0, Culture=neutral, PublicKeyToken=669e0ddf0bb1aa2a; Z:\SteamLibrary\steamapps\common\DayZ\Launcher\log4net.dll
  • System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
  • System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
  • System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
  • System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
  • SharedResources, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null; Z:\SteamLibrary\steamapps\common\DayZ\Launcher\SharedResources.dll
  • PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
  • WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
  • PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
  • System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
  • Utils, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null; Z:\SteamLibrary\steamapps\common\DayZ\Launcher\Utils.dll
  • UIAutomationTypes, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll
  • UIAutomationProvider, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll
  • DayZLauncher.resources, Version=1.6.156.72, Culture=en-US, PublicKeyToken=null; Z:\SteamLibrary\steamapps\common\DayZ\Launcher\en-US\DayZLauncher.resources.dll
  • SharedResources.resources, Version=0.0.0.0, Culture=en-US, PublicKeyToken=null; Z:\SteamLibrary\steamapps\common\DayZ\Launcher\en-US\SharedResources.resources.dll
  • Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null; (dynamic assembly)
  • System.Runtime.Serialization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Serialization\v4.0_4.0.0.0__b77a5c561934e089\System.Runtime.Serialization.dll
  • System.Xml.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.Linq.dll
  • SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll
  • PresentationFramework-SystemXml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXml\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXml.dll
  • PresentationFramework.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll
  • System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll
  • System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
  • PresentationFramework-SystemXmlLinq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXmlLinq\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXmlLinq.dll
  • PresentationUI, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationUI\v4.0_4.0.0.0__31bf3856ad364e35\PresentationUI.dll
  • SteamLayerWrap, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null; Z:\SteamLibrary\steamapps\common\DayZ\Launcher\SteamLayerWrap.dll
  • System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel\v4.0_4.0.0.0__b77a5c561934e089\System.ServiceModel.dll
  • System.Management, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
  • Newtonsoft.Json, Version=8.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed; Z:\SteamLibrary\steamapps\common\DayZ\Launcher\Newtonsoft.Json.dll
  • System.Numerics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
  • System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
  • PresentationFramework-SystemData, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemData\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemData.dll
  • System.Runtime.Caching, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Caching\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.Caching.dll
  • Accessibility, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Accessibility\v4.0_4.0.0.0__b03f5f7f11d50a3a\Accessibility.dll
  • PresentationFramework-SystemCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemCore\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemCore.dll

Assembly resolution

Resolving SharedResources.XmlSerializers, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null

requested by: unknown
not resolved

Resolving SharedResources.XmlSerializers

requested by: unknown
not resolved

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
pro, build 19044
Category
Launcher
Steps To Reproduce

selecting 'join'

Event Timeline

Geez changed the task status from New to Need More Info.Jun 14 2023, 12:24 PM
Geez added a subscriber: Geez.

Hello John_in_HR.
Can you please try to increase the allocated memory?

John_in_HR added a comment.Jun 15 2023, 1:02 AM

I gave that a shot and also added '-MaxMem=12000' to the launch script, but to no avail.

I have two monitors running as extended displays, one is 4k and the other is an ultrawide. After unplugging the ultrawide, the game now runs fine.

Question now is, can I have them both plugged in, but somehow make it so that the game only sees one of them?

Geez added a comment.Jun 15 2023, 9:49 AM

If you switch the game to windowed mode, will the crash occur as well with both of the screens?

John_in_HR added a comment.Jun 15 2023, 3:26 PM

It does, with both the windowed settings enabled in the steam settings as well as the Dayz launcher.

Geez added a comment.Jun 20 2023, 1:59 PM

Hello John_in_HR.
Do you use some sort of software that forces the same resolution on both of the screens by any chance? Or any other software that affects the screens or their resolution?

John_in_HR added a comment.Jun 20 2023, 4:50 PM

I do not, but one is 3440x1440 (monitor) and the other is 3840x2160 (TV). Other than the resolution of the window surpassing the resolution of the ultrawide, since it might have crossed over into the other screen at some point, I also noticed that the config file has Vsync enabled. The 3840x2160 screen has Vsync and the 3440x1440 monitor has FreeSync, so I am unsure if this is causing the issue and will try disabling it when I get home and see if it works. I'm also curious to know if the settings of WinX and WinY are the reason I am getting the window for the server info and mods opening so wide I cannot see them fully until I make them smaller manually. Should I change this setting?
The config file has:
language="English";
adapter=-1;
3D_Performance=48387;
Resolution_Bpp=32;
Windowed=1;
WinX=-1158;
WinY=35;
WindowWidth=3840;
WindowHeight=2160;
MSAA=0;
PostFX=2;
VSync=1;
FXAO=1;
AToC=0;
AnisoFilter=4;
TerrainDetail=2;
FXAA=4;

John_in_HR added a comment.Jun 21 2023, 1:37 AM

I turned off Vsync and exited the game and launcher and restarted my computer with both monitors connected and I no longer get the memory error, but when choosing a server and clicking 'more details', the background goes dim as usual and the pop up for the server mods does not appear. At that point the launcher is unable to do anything and I have to force close the launcher via Steam. The window may be popping up somewhere, but if it is, it is completely out of sight. This happens in both windowed and full screen modes.

When I clicked play to load the previous server I played on to see if the game would load, it did, but in a borderless window split between both monitors when in full screen mode and again in a bordered window in windowed mode. In full screen: minimizing it and maximizing it corrected the issue and it went to the correct monitor. In windowed mode: I was able to place it on the correct screen.

If I unplug the ultrawide, all goes back to normal and the launcher works fine, other than the 'more details' pop up window opening to a large size halfway off the screen, but I can at least drag the window and snap it to the side so it all is visible.

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