Good Day! I emailed to you from my original email yet no one responded. I have some issues to discuss and I don't get why I got game banned. I have never used a Third Party Software nor used Crosshair extension programs to enhance my gameplay in playing DayZ. I have accumulated 500 hours in the game and played in several community servers which just shows how much I loved the game. I haven't been playing any kinds of games since I started studying again this January 2023. I have not opened my steam account since then until just late March of 2023 and I noticed that I was getting redirected to another account which was confusing me. It had another username and none of the games that I have purchased including DayZ. When I contacted Steam Support it was then I knew that my account was hacked and the moment I retrieved it, I saw a dialogue box saying that my account was permanently banned in DayZ by BattlEye on behalf of the game developer which shocked me and it even told me that I played the game on Feb. 23 when I was busy at my Exams and have not touched my PC. Please help me regarding this because I would love to be in the game again with my friends. This was very heartbreaking for me because I remained an honest player ever since I started playing DayZ.