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Maniphest T170810

Game Crash - 0xC0000005 - STATUS_ACCESS_VIOLATION
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Description

I'm unable to start the game. It makes no difference between using the launcher or the client directly.

I can not tell, if the problem appeared after an (gpu-)driver or windows update but im to 85% sure it worked until the last time I updated the game via steam.

Things I already tried:

  • Setting "Start as an administrator" on all of dayz*.exe-Files in the steam folder.
  • Reparing the game via steam and deleting all possible data (Logs, settings and options, firewall rules) - here is steam always finding one corrupted file and downloads it. The result stays the same...

Files:

DxDiag.txt93 KBDownload

DayZReport_Log_20230305T145454_Julian.zip3 MBDownload

DayZ_Appdata.zip19 MBDownload

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Operating System Version
22H2 (OS Build 22621.1344)
Category
Game Startup
Steps To Reproduce

Open Steam
Start DayZ (via Launcher or Client directly - same result, except the bug reporter windows only comes up when I choose to start the game via the launcher)
Crash

Additional Information

Launcher version: 1.6.155752
Game version: 1.20.155844
Branch: main / beta branch not specified

PC-Specs:
CPU:
AMD Ryzen 7 5800X
GPU:
AMD Radeon RX 6750 XT (Driver-Version: 23.2.2)

Event Timeline

jogerst created this task.Mar 5 2023, 4:17 PM
jogerst added a comment.EditedMar 5 2023, 4:41 PM

I changed my resolution settings through windows-os to 2560x1440 and managed to get the game started. Then I changed it back to 3440x1440 and now I get a really broken view of the game when I play it in full-screen mode. If I change the screen mode to window, the game is shown correctly. I think when the game ran without that crashes it scaled down my resolution but somehow that does not work anymore. If I change the settings to 2560x1440 the game works just fine. Is it possible that the game does not support WQHD? Would you suggest to downgrade the gpu driver?

In windows mode:

In full-screen-mode (screenshotted via windows feature):

In full-screen-mode (picture made with smartphone):

jogerst added a comment.EditedMar 5 2023, 5:07 PM

I changed my windows resolution settings to be 2560x1440 but the game somehow ignores it and uses the full monitor size (which is 3440x1440)... Everything looks fine in windowed mode.

Geez changed the task status from New to Reviewed.Mar 14 2023, 10:55 AM
Geez added a subscriber: Geez.

Hello jogerst.
The crashes points towards an issue with amdxx64.dll, therefore we recommend checking your drivers as the installation might be corrupted.
You can also try to disable full screen optimisations to see if that has any effect on the issue

Regards,
Geez

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