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Favorites not working even after reinstall
Closed, ResolvedPublic

Description

Error message is huge. I have a picture but my favorites still work, I can hit the button and the star stays filled, but nothing shows up on the favorites page. Ever.

Error reads as follows.
BIOS Error (0x0005009)
Unexpected response format
([GetServers] :: .hostlps[7] should match pattern "^(([0-9]|[1-9][0-9]|1[0-9]{2}|2[0-4][0-9]|25[0-5])\}([0-9]|[1-9][0-9]|1[0-9]{2}|2[0-4][0-9]|25[0-5]):[0-9]+

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General

Event Timeline

Mr.Dr.666 created this task.Mar 1 2023, 3:30 PM
Geez changed the task status from New to Need More Info.Mar 2 2023, 10:23 AM
Geez added a subscriber: Geez.

Hello Mr.Dr.666.
Can you please specify?
Is an error popping up when you attempt to refresh the favorites tab? Or when you attempt to favorite a server?
Does the error message also pop up when you attempt to favorite an official server, or only a community server?

Error pops up every time I go to favourites. Nothing shows up in the favourite tab. On start up, always. After that when I exit a server I’ll get the error again back at the fave menu sometimes. But my faves haven’t worked in a long time. But no error pops up when trying to favourite the servers.

I’m trying to think on how or what else I can say to help clarify… this is on my Xbox Series X and prior to this issue, I had an issue where my favourites always said “you’ve reached the limit” or whatever that error message says when you hit the cap. Then it revolves into the faves working again for a few days before I deleted some saved servers and then this error.

Idk if there is anymore info I can give you? I’ve been assuming it was a user created error. Like I had to have done stuff in the right order one time if it created an issue that nobody seems to recognise lol. There was 2-3 favorited servers listed as just their IP and I deleted them all and once the game came back on I got the error ever since. Again the game seems to play fine but just the favourites page seems to be effected.

Geez changed the task status from Need More Info to Confirmed Internally.Mar 7 2023, 12:04 PM

Thank you, this is all the info we need at the moment.
We are currently looking into the problem.
Regards,
Geez

Geez added a comment.Mar 8 2023, 9:36 AM

Hello Mr.Dr.666.
We have a workaround for you to stop the issue:

In order to make the favourites work you will have to delete your saved data for DayZ. Doing this will clear all of your old favorites and settings, but luckily will not affect your characters on any servers, official or community.

  • Hover over the DayZ card in the Xbox OS, press the start button and go down to "Manage Game and add ons"
  • Go down to "Save Data"
  • Delete the save Data for the account with the problem
  • Select "DELETE EVERYWHERE", the other option will not solve the problem
  • Note that doing this will close the DayZ client if its running

After this your favourites should work without any errors.

Regards,
Geez

Hi. Thanks for the help but I just tried this twice and still getting the same BIOS Error as last time and no faves show up still. Thanks for getting back to me and trying to fix it, I’m sure you guys will figure it out! Thanks for the years of awesome games though!!! And I’ll keep playing DayZ and update this when it does work.

It worked. This time. Maybe it didn’t delete everywhere? My bad thanks guys!

Geez closed this task as Resolved.Apr 4 2023, 7:03 PM
Geez claimed this task.
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