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0x00000001 UNABLE_TO_INIT_DXGI
Reviewed, NormalPublic

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10
Operating System Version
64
Category
Game Crash
Additional Information

Event Timeline

Not sure why I am not able to load the Dayz game. I am able to play other games through steam just fine.. Any help would be greatly appreciated being that I just spent $50 to buy the game.. Thank you.

alidisaster renamed this task from Not sure why I am not able to load the game? exit code: UNABLE_TO_INIT_DXGI to Not sure why I am not able to load the game? exit code: 0x00000001 UNABLE_TO_INIT_DXGI.Feb 23 2023, 3:56 AM
alidisaster updated the task description. (Show Details)
alidisaster renamed this task from Not sure why I am not able to load the game? exit code: 0x00000001 UNABLE_TO_INIT_DXGI to 0x00000001 UNABLE_TO_INIT_DXGI.Feb 23 2023, 5:50 AM
alidisaster changed Severity from Block to None.
alidisaster changed Category from Game Startup to Game Crash.
Geez changed the task status from New to Reviewed.Feb 23 2023, 1:46 PM
Geez added a subscriber: Geez.

Hello alidisaster.
Is the Intel(R) HD Graphics 3000 the only video card that is in your computer? As this GPU is below the minimum requirements to run the game. Also, according to dxdiag you are running just 4GB ram which is also not enough.
Regards,
Geez

I believe so. Does that mean that my computer is just too old? It is a Dell Inspiron 3520. Or is there a way I can make it work for my computer with new drivers or something? As far as the ram I'm not 100% sure how to fix that or if I even can on this thing. Don't know much about all that to be honest.

Geez added a comment.Feb 24 2023, 10:09 AM

Yes, this does mean that your hardware is not sufficient and wont be able to run the game. Driver update unfortunately will not have an effect on this.

Geez added a comment.Feb 24 2023, 10:13 AM

Due to the fact you havent been able to run the game and you did not run it at all, you should be eligible for refund through Steam. Please contact them so you can get your money back.

Thank you, I really appreciate the help.