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Maniphest T164304

Low Voices in Ps5 Game Chat
Need More Info, UrgentPublic
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Description

Whenever I’m in game chat on DayZ while using my PS5, everyone is super quiet and I can barely hear them. It’s not the voice volume because that’s all the way up. I’ve met other users on PS5 with the same issue.

Please fix it, it can be a problem when trying to communicate/understand the other person.

Details

Severity
Minor
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General
Steps To Reproduce

Go to game chat (PS5)
Find the nearest person
Try to listen

Related Objects

Event Timeline

Geez merged a task: T164303: Low Voices in Ps5 Game Chat.Apr 20 2022, 11:43 AM
Geez changed the task status from New to Need More Info.
Geez added a subscriber: Geez.

Hello FrostyCanadian_-.
Do you have 3D Audio enabled in your console by any chance?
Regards,
Geez

FrostyCanadian_- added a comment.Apr 20 2022, 3:09 PM

I do, could that be the reason it’s really quiet?

Geez added a comment.EditedApr 20 2022, 3:12 PM
In T164304#2299233, @FrostyCanadian_- wrote:

I do, could that be the reason it’s really quiet?

Hello, yes this is the source of the problem, currently there is a known issue with 3D Audio causing the VOIP volume to be too low. Disabling the 3D Audio feature should resolve the problem for now until a proper fix comes out. Please try this and let us know.
Regards,
Geez

Jangles12loomu added a subscriber: Jangles12loomu.Apr 20 2022, 3:12 PM

I'm on PS5 and not using 3D audio and have the same issue. It started many updates ago and is super annoying to the point I don't use it anymore which is a big let down.

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