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All my game history is gone.
Closed, ResolvedPublic

Description

Hello,

I logged in just now and it`s like starting fresh. All my game history is gone.
even when applying previously played server nothing comes up.

I played for hours and build my base and all is gone.. what is happening?

Details

Severity
Major
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10 x64
Category
General

Event Timeline

Geez changed the task status from New to Reviewed.Mar 7 2022, 11:56 AM
Geez added a subscriber: Geez.

Hello devildog2005.
Your character data is stored in the online database(for official servers) and specific database file for each community server. Rejoining any of the previously played servers manually will let you resume where you left off. It is possible the file that stores the character and server data in main menu got corrupted for you. This does not delete the characters and progress though, since as mentioned, the data is stored in the server database, not on your client.
Regards,
Geez

Hi Geez, thanks for the explanation.
You can also close this.

Best wishes,
Devil

Geez closed this task as Resolved.Mar 24 2022, 4:42 PM
Geez claimed this task.