Page MenuHomeFeedback Tracker

[mod] Arma 3 Status Access and unsupported format pallette 8
Closed, ResolvedPublic

Description

Having issues with my mod, It is consistently crashing with status access violation. Switching to JEMem seems to alleviate the issue, however I need to get down to the root cause of the original issue. I have spent countless hours looking through and attempting to analyze logs, but I have not been able to locate the issue. I will be adding my crash files to the ticket, and need assistance reading them, specifically finding out what the unknown module is that is causing the crash so i can either remove or fix it.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Modding
Steps To Reproduce

Load Harvey Point with default mem allocator and go into the editor, it may take a few min but it should crash every time

Additional Information

Works with JEMem allocator

Here is the Crash log generated https://drive.google.com/file/d/1bOiiJQSoIAJ0W5E0M1W76p2F463PzkRh/view?usp=sharing

Mods loaded:
Harvey Point (and sub PBOs)
CBA
CUP Terrain Core

Event Timeline

SigmaEOD edited Additional Information. (Show Details)Sep 23 2021, 10:27 PM
SigmaEOD edited Additional Information. (Show Details)
SigmaEOD renamed this task from Arma 3 Status Access Violation to [mod] Arma 3 .Oct 1 2021, 7:08 PM
SigmaEOD renamed this task from [mod] Arma 3 to [mod] Arma 3 Status Access and unsupported format pallette 8.

When i remove one of the base addons i have in my mod (wlg objects) I now get unsupported format pallette 8

dedmen changed the task status from New to Need More Info.Oct 4 2021, 10:57 AM
dedmen added a subscriber: dedmen.

Sadly it seems your report didn't create a .mdmp file when it crashed, its supposed to do that.

Can you give me the full path to your appdata folder? including your username? I think I have an idea why thats not working right.

Yes I was questioning that myself because I wanted to look at the log. It's weird it did not create it as it did when I had an unrelated crash.

My Appdata folder is : C:\Users\alexa\AppData\Local\Arma 3

Do you have any idea what it could be, I just spent a week with the Mask Color Checker going through and removing every discrepancy that could possibly cause an issue with color on the mask image, and still have no idea

I managed to get the mdmp generated.

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT: (.ecxr)
rax=000000000000000c rbx=000001b7adcede90 rcx=00000000000020c8
rdx=0000000000000002 rsi=0000000000000002 rdi=0000000000000001
rip=00007ff6ebe91173 rsp=0000005c685d4010 rbp=0000005c685d4048
r8=0000000000000001 r9=0000000000000000 r10=0000000000000100
r11=000001b7adcede90 r12=0000000000000000 r13=000001b8effc3110
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
Arma3_x64!simul::clouds::CloudKeyframer::GetPrecalculatedGamma+0x2a553:
00007ff6`ebe91173 0fb701 movzx eax,word ptr [rcx] ds:00000000`000020c8=????
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff6ebe91173 (Arma3_x64!simul::clouds::CloudKeyframer::GetPrecalculatedGamma+0x000000000002a553)

 ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000

NumberParameters: 2

Parameter[0]: 0000000000000000
Parameter[1]: 00000000000020c8

Attempt to read from address 00000000000020c8

PROCESS_NAME: Arma3_x64.exe

READ_ADDRESS: 00000000000020c8

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 00000000000020c8

STACK_TEXT:
0000005c`685d4010 00007ff6`ebe91128 : 00000000`0000000f 0000005c`00000002 000001b7`00000001 00000001`8000b0ae : Arma3_x64!simul::clouds::CloudKeyframer::GetPrecalculatedGamma+0x2a553
0000005c`685d4060 00007ff6`ebe93db8 : 000001b7`adcede90 00000000`00000032 0000005c`685d4188 00000001`8000b0ae : Arma3_x64!simul::clouds::CloudKeyframer::GetPrecalculatedGamma+0x2a508
0000005c`685d4090 00007ff6`ebe93ced : 0000005c`685d510c 0000005c`685d4188 00000000`00000122 00000000`000005aa : Arma3_x64!simul::clouds::CloudKeyframer::GetPrecalculatedGamma+0x2d198
0000005c`685d40c0 00007ff6`ec3a6bd9 : 00000000`0000000f 00007ff6`ec39d48c 0000005c`685d4b70 00000000`42478000 : Arma3_x64!simul::clouds::CloudKeyframer::GetPrecalculatedGamma+0x2d0cd
0000005c`685d4100 00007ff6`ec39e5dc : 000001b7`c340d6f0 00000000`00000000 00000000`00000000 000001b7`c340d6f0 : Arma3_x64!simul::clouds::CellularCloudGrid::GetMinimumOfNoiseResolution+0xe949
0000005c`685d4180 00007ff6`ec4f5d8b : 000001b7`00000000 000001b7`c340d6c0 00000000`00000000 00000000`44ffdc00 : Arma3_x64!simul::clouds::CellularCloudGrid::GetMinimumOfNoiseResolution+0x634c
0000005c`685ffd20 00007ff6`ec4f6187 : 00000000`00000000 00007ff6`ec4f5e20 000001b7`c340d6c0 00000000`00000000 : Arma3_x64!simul::clouds::CellularCloudGrid::GetUseTbb+0xbdfb
0000005c`685ffd70 00007ffe`62857034 : 00000000`00009fa0 00000000`00000000 00000000`00000000 00000000`00000000 : Arma3_x64!simul::clouds::CellularCloudGrid::GetUseTbb+0xc1f7
0000005c`685ffda0 00007ffe`640a2651 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
0000005c`685ffdd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21

SYMBOL_NAME: Arma3_x64!simul::clouds::CloudKeyframer::GetPrecalculatedGamma+2a553

MODULE_NAME: Arma3_x64

IMAGE_NAME: Arma3_x64.exe

STACK_COMMAND: ~8s ; .ecxr ; kb

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_Arma3_x64.exe!simul::clouds::CloudKeyframer::GetPrecalculatedGamma

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 2.6.148.221

FAILURE_ID_HASH: {4da873ab-06c0-2924-a1a8-936698ea393f}

Followup: MachineOwner

dedmen added a comment.EditedNov 15 2021, 7:01 PM

I managed to get the mdmp generated.

could you upload it for me then?

unsupported format pallette 8

could be a corrupted texture file, sorry should've said that sooner

Hi

do you solve this problem ? i have same since 2 month and i dont find a way to resolve this...

there are my mdmp ==> https://filetransfer.io/data-package/0VyN7iJy#link

i have the same stackt text of SigmaEOD

And on the rpt, there are the same error foreach player who crrash :

x (2139095039) out of range <0, 1024)

(the erreor depends of the map, for example, on Malden this is : y (4096) out of range <0, 1024))

Hi
Thanks to Dedman for answering me on Discord
There are the *.zip of an MDMP (there is also on the .zip a part of the error log which crashes the game)

dedmen closed this task as Resolved.Mar 15 2023, 2:09 PM
dedmen claimed this task.