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Error code 0x00040004 does not mean players network timing out
Reviewed, NormalPublic

Description

I reported in T158926 about the error code 0x00040004 and you guys told me it was a problem of network timing out but I think that's may not be true. I was playing with two friends on BR4-0003 and the servers crashes, the countdown in red appeared and we all got kicked out at the same time. For me the error code had no number but a sign that said something related to server being unreachable, to my other friend that has a different internet provider the error code was 0x00040004, and to my last partner that lives in a city 600 km away from us the error code said something different. The Br4-0003 crashes pretty often, not as much as before but at least twice each hour, and in those crashed we all received diferent codes, sometimes I received the 0x00040004 error and sometimes my friend that lives far away did. So I think the error is shown when is not a problem of our internet providers. I don't believe we all have package lost at the same exact time don't you think? Maybe you should check that.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Server
Steps To Reproduce

wait to server crash

Related Objects

Event Timeline

Geez changed the task status from New to Reviewed.Jun 7 2021, 1:25 PM
Geez added a subscriber: Geez.

Hello ParanoiaLP.
There are problems with the servers that are being looked into, these problems manifest in the servers losing connection and the players receive the timeout error.
Regards,
Geez