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Crash - Game unplayable.
Assigned, UrgentPublic

Description

After a fresh system reboot post 1.12 update, the game launches normally. Tried to join the same server I was on the last time I played. The 15 second countdown completed and then the game will crash. This brings me back to the Xbox home screen. This happens every time.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Operating System Version
Xbox series x
Category
General
Steps To Reproduce
  1. start game
  2. attempt to join game
  3. game crashes after 15 second countdown

Event Timeline

Smiz87 created this task.Tue, Apr 20, 10:39 PM
Smiz87 updated the task description. (Show Details)Tue, Apr 20, 10:41 PM
Smiz87 set Operating System Version to Xbox series x .

Edit:
Just logged in and it's working.

Edit2: just kidding. Broken again. Countdown completes, tries to join server but fails.

Having the exact same problem

I think it might be the server itself not the game

Reptarr369 added a subscriber: Reptarr369.EditedWed, Apr 21, 6:13 AM

I’ve been playing on my server all day, updated around 11pm, with new files added.. airstikes gunracks are working, the only problem is that cars still bounce with 30+ people, I don’t get it anymore because you basically pay for a high slot server but that kills the FPS. 45+ People & the zombies break & get stuck on walls & fences.

  • I’m cleaning my base out & dumped about 10 USG-45’s on the ground in the tent then the tent options disappear until I take all the guns out..
This comment was removed by Geez.
Geez added a subscriber: Geez.Wed, Apr 21, 12:01 PM
This comment was removed by Geez.
Geez changed the task status from New to Need More Info.Wed, Apr 21, 12:59 PM

Hello Smiz87.
Can you please let us know the server you are trying to connect to when the client crashes?
Regards,
Geez

Exact same problem on Xbox official server 6742. Happening since this morning.

Hi geez,
Happening on Dayz Livonia US - NY 8510

I have not tried other servers due to the position change.
-smiz

Loading another server and then back in worked for me. Extremely annoying. I had to hike far to get where I was. All of my garden plots are once again empty.

Hello Smiz87.
Can you please let us know the server you are trying to connect to when the client crashes?
Regards,
Geez

Geez,

Dayz Livonia US - NY 8510

Any updates on this issue? Seems several other people are experiencing it.

Cheers

Geez added a comment.Fri, Apr 23, 3:01 PM

Hello again.
Can you also let us know where your character is on the map? And are there any bases in the vicinity? Also, if you connect to another server and back to this one, do you still experience the crash?
Regards,
Geez

Hello again.
Can you also let us know where your character is on the map? And are there any bases in the vicinity? Also, if you connect to another server and back to this one, do you still experience the crash?
Regards,
Geez

Hi geez,
My character is in Polana on Livonia NY 8510. There are some old broken bases in Polana from other players. I am holding off changing servers unless I have to given the obvious disadvantages. It's not even known if changing servers is a permeant fix.

fiftiz added a subscriber: fiftiz.Fri, Apr 23, 11:26 PM

Same in 3945.

My friend is having this same issue We were playing on NY8537 his game crashed then the server restarted. Since then whenever he tries to join the server his game crashed or he loads in and can walk around for about 20 seconds then crashes and if you step on barbed wire you take infinite cuts so you die

Reinstalling the game fixed it for me.

My friend is only able to join when the server has 10 or less people. he has the crashing issue if there is more. NY 8537

I still crash. I can switch servers, which lets me in temporarily, then I have to deal with the position change. But it always ends up crashing again. Can we get some sort of update? Is this at least being worked on?

Geez added a comment.Tue, Apr 27, 6:53 PM

Hello Smiz87.
Can you please let us know the server you are trying to connect to when the client crashes?
Regards,
Geez

Geez,

Dayz Livonia US - NY 8510

Any updates on this issue? Seems several other people are experiencing it.

Cheers

Can you also please send us the nickname you are using in game?
Regards,
Geez

my friend got this message this time trying to load in. after that its only crashing and the server is on medium with 23 people ny 8537

Same on official US MI 8686. Went to another server and came back. It worked for awhile, now it’s crashing again. Happening in the middle of nowhere. The only things nearby are a hunter tower and a helicopter spawn point.

Hello Smiz87.
Can you please let us know the server you are trying to connect to when the client crashes?
Regards,
Geez

Geez,

Dayz Livonia US - NY 8510

Any updates on this issue? Seems several other people are experiencing it.

Cheers

Can you also please send us the nickname you are using in game?
Regards,
Geez

Geez,
I am getting the impression that your team is just requesting more information in an attempt to stall and ignore the issue. Several other people have reported this problem and nobody from your team has suggested a possible fix or indicated that you folks are aware and working on it.

Overall, the response from this forum has been underwhelming. I expected more.

I will confirm though, that changing servers did fix the issue for me. Naturally, I had to forfeit my position on the map.

Hello Smiz87.
Can you please let us know the server you are trying to connect to when the client crashes?
Regards,
Geez

Geez,

Dayz Livonia US - NY 8510

Any updates on this issue? Seems several other people are experiencing it.

Cheers

Can you also please send us the nickname you are using in game?
Regards,
Geez

Geez,
I am getting the impression that your team is just requesting more information in an attempt to stall and ignore the issue. Several other people have reported this problem and nobody from your team has suggested a possible fix or indicated that you folks are aware and working on it.

Overall, the response from this forum has been underwhelming. I expected more.

I will confirm though, that changing servers did fix the issue for me. Naturally, I had to forfeit my position on the map.

I use the same nickname as this forum: smiz87

Franzuu added a subscriber: Franzuu.Sat, May 1, 5:49 AM

Hello Smiz87.
Can you please let us know the server you are trying to connect to when the client crashes?
Regards,
Geez

Geez,

Dayz Livonia US - NY 8510

Any updates on this issue? Seems several other people are experiencing it.

Cheers

Can you also please send us the nickname you are using in game?
Regards,
Geez

Geez,
I am getting the impression that your team is just requesting more information in an attempt to stall and ignore the issue. Several other people have reported this problem and nobody from your team has suggested a possible fix or indicated that you folks are aware and working on it.

Overall, the response from this forum has been underwhelming. I expected more.

I will confirm though, that changing servers did fix the issue for me. Naturally, I had to forfeit my position on the map.

something might be wrong with the character sate on that server. They need the name to debug the issue.

@Franzuu
Then these questions should be asked at the same time as part of a series of questions that are required in order to debug, like you say.

I understand that knowing the username is a valid question. Just disappointed it wasn't asked a week ago when it could have made a difference...

Milk1t added a subscriber: Milk1t.Mon, May 3, 12:51 PM

Same is happening to me. Since the new update it will load me into the game, and after about 30 seconds it crashes me to the home screen. I am playing on the Xbox one X, the server i am on is SG 6751.

If this issue is not fixed soon you will be loosing a lot of players including myself.   It is a shame as it is a great game when it works.
Geez added a comment.Tue, May 4, 3:32 PM

Hello everyone.
We have been investigating the issue thoroughly on our end and also were attempting to produce this internally. We do plan to release several fixes for this issue, the nearest one being in a hotfix that will be released as soon as everything has been tested internally to make sure the fix is ready for release.
Regards,
Geez

Geez changed the task status from Need More Info to Assigned.Tue, May 4, 3:32 PM

What I have been doing to resolve the issue is turn off my Xbox and turn it back on then launch the game. I normally can load back in but this game has been crashing more often lately. This issue happens to me daily now.

xCHEAPxSHOTx added a subscriber: xCHEAPxSHOTx.EditedWed, May 5, 5:43 PM

I have been having this same issue since Sunday. I was playing on Livonia official (can't recall server number at the moment) and crashed back to my Xbox home screen. I've tried all the standard fixes - uninstall/reinstall, delete profile and log back in, reset DNS settings, reset router, reset console., etc. I have been in contact with MS support with no luck. I haven't been able to log on to any server since the crash, official or community. It's very frustrating to not be able to play the game, since I bought it when it was thought to be leaving GamePass. Seems now that it is staying on GamePass? But no confirmation there either. So basically I just paid $45 for a game that I already pay $15/mo for, and now I'm unable to even join a server.