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My account was wiped =(
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Description

My account was wiped after I logged back in after my game froze while looting Vybor Airfield. I have had great loot on the character I would like to have my character re-uploaded. I was looting around 3:15 a.m. Eastern Standard time on the server DayZ US - NY 5137 (Temporary) which is based in Germany according to Battlemetrics.com. I had just finished a set of barracks being looted when I stepped into the ground floor of a Barracks and my computer froze. I then restarted my computer and logged back in. At this point my character was no longer at the start screen and neither was my 2nd character. Only a fresh brand new character with the default name of "Survivor". So it seems that not just did the game wipe my character off the game, but also my second character for some reason. The name of the character that I was playing when it was wiped was "BeddowsChick", the secondary player that I did not play was named "BeddowsJk". During the previous hours before this event happened my game had froze my computer multiple times. I have never had this happen to my PC running any game or software program since I bought it in 2017. It has a 1080 Nvidia Founders Edition Graphics card and a Intel i7-7700k processor. I will provide pictures to show the location of my character when this event took place and one other screenshot to show what my login screen now appears as.

Details

Severity
Major
Resolution
Open
Reproducibility
Unable To Reproduce
Operating System
Windows 10 x64
Operating System Version
Windows 10
Category
Game Crash
Steps To Reproduce
  1. Walk into bottom floor of barracks and SouthWest corner of Vybor Airbase.
  2. Game Freezes computer.
  3. Restart Computer.
  4. Log-in Steam Account.
  5. Select DayZ.
  6. Click Play DayZ
  7. Wait for DayZ launcher to load.
  8. Click Play.
  9. Wait for DayZ login page to load.
  10. Observe both characters from account are now wiped away.
Additional Information

I can almost recite my gear on my character "BeddowsChick" 90%.

Event Timeline

Vitdom added a subscriber: Vitdom.EditedApr 7 2021, 12:29 PM

How long did you wait after the PC crash before you relogged into DayZ?

Are you sure DayZ is freezing your PC? Did you attempt to WindowsKey + TAB into a new Desktop and Ctrl + Alt + Del into Window's security screen?
Do you receive any errors in the Windows Event Logs?

Try and validate your game files through Steam>DayZ>Properties>Local Files>Verify Integrity of Game Files,
OR see if it still happens if you migrate to the DayZ Experimental 1.12 update.

When you crash, the game will most of the time generate crash dumps and logs that can be analyzed to find out why it crashed.
.RPT logs + dump files can be found in %localappdata%\DayZ\. Take note of the date your game crashes and compare it with the date stamp of the dump files.
By placing them in a compressed archive and dragging and dropping it here, you can upload them for the developers.