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Cannot join server
Need More Info, NormalPublic

Description

I have been playing on this server for quite some time it is a vanilla server that is community. Today when I attempted to login I was told "You were kicked off the game" every time I tried to join. I tried verifying my game files, reinstalling, checking my windows firewall, everything. The server is titled: TheRunningManZ USA Cherno 1PP Vanilla- hosted by spaggie . The IP is : 186.233.186.51:2302 I reported this issue to the server admins and so far no one has problems that match mine so I was hoping for some help from you guys! thank you!

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Server
Steps To Reproduce

Attempting to join the server from the official game launcher and DZSA Launcher does not work, every time I am given the message that I was kicked off

Event Timeline

Geez changed the task status from New to Need More Info.Feb 9 2021, 10:57 AM
Geez added a subscriber: Geez.

Hello carterrod22.
Have you got any response from the server admins as they have access to the server logs and can possibly take a look at these. Also, have you tried to do a traceroute towards the server IP to be sure your ping is not too high or you are not losing any packets?
Regards,
Geez

yes i have chatted with the server admins and they have told me this "This is what Jack says : Player #72 Cartro () has been kicked by BattlEye: Bad Service Version
Dunno" that is what they are seeing on their end. this server has a chain of servers so I can join their other ones which are European, I live in the US and the server I'm trying to join is their one US server. Any help would be greatly appreciated