I've been playing for about 2 weeks and around 1 half days ago I started noticing when I go to join official server the pings are all 400 and the EU servers are 20ms but after like 20 mins of playing it kicks me for 400 latency imp really confused on why this is the case when i did my internet speed test come back healthy.
Description
Description
Details
Details
- Severity
- Major
- Resolution
- Open
- Reproducibility
- N/A
- Operating System
- Windows 10 x64
- Operating System Version
- 20H2
- Category
- Server
Steps To Reproduce
N/A (I don't understand)
Additional Information
Picture link: https://gyazo.com/323d9e29718e7be3a6bf19c530720e6e
Trace route: Tracing route to yourdomainname.com [80.92.65.144]
over a maximum of 30 hops:
1 3 ms 4 ms 3 ms bthub [192.168.1.254] 2 8 ms 8 ms 8 ms 172.16.14.122 3 * * * Request timed out. 4 19 ms 12 ms 12 ms 31.55.185.184 5 13 ms 11 ms 11 ms 213.121.192.140 6 13 ms 16 ms 12 ms 109.159.252.134 7 13 ms 12 ms 13 ms 166-49-209-194.gia.bt.net [166.49.209.194] 8 14 ms 13 ms 13 ms 40ge1-3.core1.lon2.he.net [195.66.224.21] 9 25 ms 26 ms 25 ms 100ge7-1.core1.fra1.he.net [184.105.80.38]
10 27 ms 26 ms 25 ms ve950.core2.fra1.he.net [184.104.195.14]
11 29 ms 29 ms 30 ms 213.135.251.127
12 42 ms 37 ms 37 ms 213.135.251.128
13 35 ms 36 ms 37 ms 78.141.176.74
14 35 ms 35 ms 128 ms 80-92-83-209.ip.dclux.com [80.92.83.209]
15 35 ms 34 ms 35 ms urlfwd-1.eurodns.com [80.92.65.144]
Trace complete.
C:\WINDOWS\system32>
This is the trace from the server I got kicked:
C:\WINDOWS\system32>tracert 195.82.158.114
Tracing route to 195.82.158.114 over a maximum of 30 hops
1 3 ms 4 ms 3 ms bthub [192.168.1.254]
2 8 ms 7 ms 7 ms 172.16.14.122
3 11 ms 11 ms 11 ms 31.55.185.181
4 10 ms 10 ms 11 ms 31.55.185.188
5 12 ms 11 ms 11 ms core1-hu0-6-0-9.colindale.ukcore.bt.net [213.121.192.6]
6 27 ms 17 ms 10 ms peer7-et-7-0-1.telehouse.ukcore.bt.net [109.159.252.92]
7 11 ms 11 ms 11 ms linx-224.retn.net [195.66.224.193]
8 25 ms 25 ms 24 ms ae5-11.RT.IRX.FKT.DE.retn.net [87.245.232.253]
9 24 ms 25 ms 25 ms GW-Link11.retn.net [87.245.236.141]
10 28 ms 28 ms 28 ms 80.95.144.117
11 36 ms 43 ms 37 ms 80.95.152.218
12 * * * Request timed out.
13 34 ms 34 ms 34 ms 195.82.158.114
Trace complete.
C:\WINDOWS\system32>
Event Timeline
Comment Actions
Hello Stealth107.
We suggest that you also try a traceroute towards one of the server IP's from which you are being disconnected.
Regards,
Geez
Comment Actions
C:\WINDOWS\system32>tracert 195.82.158.114
Tracing route to 195.82.158.114 over a maximum of 30 hops
1 3 ms 4 ms 3 ms bthub [192.168.1.254] 2 8 ms 7 ms 7 ms 172.16.14.122 3 11 ms 11 ms 11 ms 31.55.185.181 4 10 ms 10 ms 11 ms 31.55.185.188 5 12 ms 11 ms 11 ms core1-hu0-6-0-9.colindale.ukcore.bt.net [213.121.192.6] 6 27 ms 17 ms 10 ms peer7-et-7-0-1.telehouse.ukcore.bt.net [109.159.252.92] 7 11 ms 11 ms 11 ms linx-224.retn.net [195.66.224.193] 8 25 ms 25 ms 24 ms ae5-11.RT.IRX.FKT.DE.retn.net [87.245.232.253] 9 24 ms 25 ms 25 ms GW-Link11.retn.net [87.245.236.141]
10 28 ms 28 ms 28 ms 80.95.144.117
11 36 ms 43 ms 37 ms 80.95.152.218
12 * * * Request timed out.
13 34 ms 34 ms 34 ms 195.82.158.114
Trace complete.
C:\WINDOWS\system32>
Comment Actions
What else can I add???? can't just say needs more info because that all I know, so instead of saying need more info tell me i have done what you asked for and would like help ASAP?! I still don't know why the servers have such high ping for me they weren't like that 1 half days ago
Comment Actions
Hello Stealth107.
There might be an issue with the servers and we are currently looking into it.
Regards,
Geez
Comment Actions
I really appreciate the reply and sorry if i came across as an ass just really enjoy the game would like to play again
Kind Regards,
Damon