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Maniphest T154189

Not able to play
Need More Info, UrgentPublic
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Description

My and my friend wanted to play DayZ on PS4
When he joines on a server, he cn not do anything. He cannot eat, drink, open doors, he even cannot die.

We tried to reset his router, tested it with LAN and WLAN but no success.
We tried to delete the game and the online save data from Playstation network and reinstall it, but no success. Still the same error.

We tried 5 different servers. This problem exist on every server we tried.

Is it possible that you save something from a user onyour server and this savings are the problem?

This error exists since 5 months, we hoped that updates will fix the problem but no success.

Can you help us?

Details

Severity
Feature
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General
Steps To Reproduce

Log in
Join a Server

Event Timeline

FlorianF23 created this task.Oct 1 2020, 1:10 PM
FlorianF23 updated the task description. (Show Details)
Geez changed the task status from New to Need More Info.Oct 7 2020, 12:23 PM
Geez added a subscriber: Geez.

Hello FlorianF23.
Has your friend tried playing on a different network than the one he is experiencing problems on?
Regards,
Geez

FlorianF23 added a comment.Oct 8 2020, 9:50 AM

Hello Geez,

what do you mean with different network?
we are playing on PS4.

Geez added a comment.Oct 8 2020, 12:30 PM
In T154189#2113394, @FlorianF23 wrote:

Hello Geez,

what do you mean with different network?
we are playing on PS4.

For example, trying to connect the PS4 to a different network than the one he uses at his home. So we can be certain that it is not an issue with his home network.
Regards,
Geez

FlorianF23 added a comment.Oct 12 2020, 6:00 AM

Ok, we will try and test it. I will let you know.

Regards,
Florian

FlorianF23 added a comment.Nov 20 2020, 9:28 AM

We tried a different network, then it worked. He also switched to the old network then. It seemes to be working now.
Than you

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