Page MenuHomeFeedback Tracker

"0xc000009a" error.
Need More Info, NormalPublic

Description

When launching game, I am met with a pop up window saying the game was unable to start correctly, featuring error code (0xc000009a) with no further information.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Operating System Version
10.0.18362 Build 18362
Category
Game Startup
Steps To Reproduce

Step 1: Launch Game.
Step 2: Observe Error.

Additional Information

I would like to note that the BattleEye log says "Blocked Loading of File 'C:\Windows\System32\d3dx11_43.dll' " before the error window pops up. I would also like to apologize if this is a waste of time. I was unable to find any useful information on how to fix this anywhere else.

Event Timeline

Crish created this task.May 30 2020, 2:22 AM
Geez changed the task status from New to Need More Info.Jun 1 2020, 11:27 AM
Geez added a subscriber: Geez.

Hello Crish.
This error appears to be related to some kind of corrupted data on your computer. Have you tried to re-install the game to see if that has any effect on the issue? Also make sure all your software drivers are up to date and there are no corrupted files in your Windows. If you are using some kind of aggressive antivirus, turning it off could also possibly resolve the issue.
Regards,
Geez