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Freezes from the first start after installation, especially on Altis.
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Description

Game freezes from the first start after installation, especially on Altis.
FPS decreases from 60 to 3 right after the start (on Altis) or after 10-15 minutes. And then you can shutdown the game only from task manager.
Often after shutdown you can see error message (see attachments).
CPU and GPU temperatures were normal.
I was trying to change parameters for CPU cores, memory allocator and memory limits but it did not help.

Intel Core i7 2.80 GHz (i7-860)
DDR3 4 Gb (2x2 Gb)
AMD Radeon HD 5870 1024 Mb

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Operating System Version
Ultimate, Service Pack 1, v.741
Category
Game Freezes

Event Timeline

Wulf added a subscriber: Wulf.Mar 11 2020, 2:31 PM

Hello.

Thank you for the report. Please try if one of these possible solutions might work.

  • Try changing the Memory Allocator you are using (default: "tbb4malloc_bi" - try "system" on Windows 7 and later)
  • Try joining another server, then rejoin the previous one.
  • Update the graphics card drivers to a newer version.
  • Rollback the graphics card drivers to an older version.
  • Check the temperature of your GPUs and CPUs.
  • Verify the integrity of the game cache using Steam.
  • Re-install DirectX.
  • Uninstall the Visual C++ 2013 Redistributable package (both x86 and x64 version), restart your computer and install the package again (do not use the Repair function).
  • Run a Windows System File Check tool to repair corrupted system files.