This is probably the 3rd or 4th report I made trying to fix this ctd nonesense. Can't get any help around here, so I am going to make it very clear. I am randomly crashing every five minutes. (Will include crash logs. Please see.) I was told it was my computer, which was false, then I was told it was the version of the game I was running, which was false. After that, I was told its my graphics card, which I reinstalled atleast three times and tickered with. It's clearly not my graphics card. If someone is able to read the crash log and indicate what the actual problem is that is making it crash. I would be very grateful.
Description
Description
Details
Details
- Severity
- Crash
- Resolution
- Open
- Reproducibility
- Always
- Operating System
- Windows 7
- Operating System Version
- Version 6.1 (Build 7601: Service Pack 1)
- Category
- Game Crash
Steps To Reproduce
I was told that my computer in general is causing this crash, then I was told it was my version of the game. After updating it, it still persists to crash, then I was told it was my graphics card, I reinstalled it atleast 3 times so clearly it is not that. Nothing seems to work. Need someones expertise.
Additional Information
Here is a LOG file: don't know if its related to the crash. But it might prove useful:
Event Timeline
Comment Actions
Okay Update. I have a high suspicion its Battleye acting up. I use webroot security on Windows 7. Don't know if its connected to the problem at hand.
Comment Actions
Hello Graaicko.
If you think BattlEye is the cause of the issue, then you have to contact BattlEye support directly at https://www.battleye.com/support/ as they handle issues related to BE client.
Also, as mentioned in your two previous tickets, you are using a GPU that is below minimum requirements and therefore not supported - this can cause compatibility issues and crashes such as the ones you are experiencing.
Unfortunately, the .log files and .rpt files do not give us enough information to determine what is happening in this case, if there is also .mdmp file being generated with the crashes, make sure to upload it as well as it would contain more information that could help us in determining the issue.
Regards,
Geez