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Maniphest T143955

Error creating enfusion engine
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Description


DirectX 12

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
1809
Category
Error Message

Event Timeline

EL_BABBLO updated the task description. (Show Details)Aug 25 2019, 9:38 AM
EL_BABBLO changed Operating System Version from Pro to 1809.Aug 25 2019, 9:42 AM
chainsawsquirrel added a subscriber: chainsawsquirrel.Aug 25 2019, 7:30 PM

That msg generally means your video card doesn't support directX 11 .. u need a newer video card

Geez changed the task status from New to Need More Info.Aug 26 2019, 12:03 PM
Geez added a subscriber: Geez.

Hello EL_BABBLO.
If you are experiencing this error even when using a GPU that supports DirectX11, have you upgraded your windows through Windows upgrade feature rather than doing a clean install? As some users had this issue due to this. Can you try to do a clean install of your Windows and let us know if the problem is still present?
Regards,
Geez

EL_BABBLO added a comment.Aug 26 2019, 7:31 PM

Hello Geez.
Thank you, I will try it and write about the result.

EL_BABBLO added a comment.Aug 26 2019, 7:33 PM

chainsawsquirrel, I know, but video card is NVIDIA GTX 1060 with DirectX 12 :P

chainsawsquirrel added a comment.Sep 2 2019, 12:55 PM

without that in the ticket details, anyone reading this would have to be a mind reader to know

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