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Maniphest T142846

Arma 3 Launcher won't start
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Description

I've recently installed Arma 3 for the first time, but ran into trouble at literally the first step.

I'll click "play" on steam, and it won't launch. It'll say "running", then immediately say "syncing" and close outright. I can run the Arma.exe itself from the folder, but the launcher won't run, nor will it run in administrator mode. Looking at Task Manager, the launcher runs in background but instantly says "suspended" then closes. I've reinstalled .NET which hasn't fixed it, I've verified the game files but that hasn't worked, I've gone into AppData and deleted the file beginning with arma3launcher.exe_URL but that hasn't fixed it, running the launcher in safe mode didn't work, nor has a clean reinstall of Arma itself helped.

I've gone to the Launcher Logs and copy/pasted the three most recent entries.

I did find this thread which had the same issue I have. https://feedback.bistudio.com/T82849

However, the fix doesn't seem to be up anymore and I'm unsure whether it applies to me anyway.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Launcher
Additional Information

[BEGIN LOGGING AT 2019-08-05 01:58:52,325]
2019-08-05 01:58:52,388 [ INFO] 1: App: Current dir: C:\Program Files (x86)\Steam\steamapps\common\Arma 3
2019-08-05 01:58:52,394 [ INFO] 1: App: Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe"
2019-08-05 01:58:52,394 [ INFO] 1: App: OS Version: Microsoft Windows NT 10.0.17134.0
2019-08-05 01:58:52,394 [ INFO] 1: App: OS 64bit: True
2019-08-05 01:58:52,394 [ INFO] 1: App: Process 64bit: False
2019-08-05 01:58:52,395 [ INFO] 1: App: Personal dir: C:\Users\chris\Documents
2019-08-05 01:58:52,395 [ INFO] 1: App: Local App Data dir: C:\Users\chris\AppData\Local
2019-08-05 01:58:52,395 [ INFO] 1: App: Compatibility flags: ElevateCreateProcess
2019-08-05 01:58:52,427 [ INFO] 1: App: Render Capability - Tier: 2 (0x20000)
2019-08-05 01:58:52,427 [ INFO] 1: App: Render Capability - Max Hardware Texture Size: 16384,16384
2019-08-05 01:58:52,427 [ INFO] 1: App: Render Capability - PS 2.0 (DirectX 9): HW = True, SW = True
2019-08-05 01:58:52,427 [ INFO] 1: App: Render Capability - PS 3.0 (DirectX 9c): HW = True, SW = False
2019-08-05 01:58:52,427 [ INFO] 1: App: Render Capability - PS 4.0 (DirectX 10): HW = False, SW = False
2019-08-05 01:58:52,427 [ INFO] 1: App: Render Capability - PS 4.1 (DirectX 10.1): HW = False, SW = False
2019-08-05 01:58:52,427 [ INFO] 1: App: Render Capability - PS 5.0 (DirectX 11.0): HW = False, SW = False
2019-08-05 01:58:52,429 [ INFO] 1: App: Visual C++ 2010 Runtime installed: True (version v10.0.40219.325)
2019-08-05 01:58:52,429 [ INFO] 1: App: Visual C++ 2012 Runtime installed: True (version v11.0.50727.01, is from DevDiv: False)
2019-08-05 01:58:52,429 [ INFO] 1: App: Visual C++ 2013 Runtime installed: True (version v12.0.40660.00, is from DevDiv: False)
2019-08-05 01:58:52,430 [ INFO] 1: App: Steam App Id in file: '107410'
2019-08-05 01:58:52,430 [ INFO] 1: App: SteamAppId environment variable: '-'
2019-08-05 01:58:52,526 [ INFO] 1: App: WELCOME TO GAME LAUNCHER
2019-08-05 01:58:52,527 [ INFO] 1: App: Version: 1.5.145903
2019-08-05 01:58:52,663 [ INFO] 1: App: App startup...
2019-08-05 01:58:52,664 [ INFO] 1: App: Loading .NET settings...
2019-08-05 01:58:52,686 [ INFO] 1: App: Setup serialization helper...
2019-08-05 01:58:52,688 [ INFO] 1: App: Base app startup...
2019-08-05 01:58:52,688 [ INFO] 1: App: Going to construct app window...

[BEGIN LOGGING AT 2019-08-05 02:00:01,735]
2019-08-05 02:00:01,799 [ INFO] 1: App: Current dir: C:\Program Files (x86)\Steam\steamapps\common\Arma 3
2019-08-05 02:00:01,805 [ INFO] 1: App: Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe"
2019-08-05 02:00:01,805 [ INFO] 1: App: OS Version: Microsoft Windows NT 10.0.17134.0
2019-08-05 02:00:01,805 [ INFO] 1: App: OS 64bit: True
2019-08-05 02:00:01,805 [ INFO] 1: App: Process 64bit: False
2019-08-05 02:00:01,806 [ INFO] 1: App: Personal dir: C:\Users\chris\Documents
2019-08-05 02:00:01,806 [ INFO] 1: App: Local App Data dir: C:\Users\chris\AppData\Local
2019-08-05 02:00:01,806 [ INFO] 1: App: Compatibility flags: ElevateCreateProcess
2019-08-05 02:00:01,837 [ INFO] 1: App: Render Capability - Tier: 2 (0x20000)
2019-08-05 02:00:01,837 [ INFO] 1: App: Render Capability - Max Hardware Texture Size: 16384,16384
2019-08-05 02:00:01,837 [ INFO] 1: App: Render Capability - PS 2.0 (DirectX 9): HW = True, SW = True
2019-08-05 02:00:01,837 [ INFO] 1: App: Render Capability - PS 3.0 (DirectX 9c): HW = True, SW = False
2019-08-05 02:00:01,837 [ INFO] 1: App: Render Capability - PS 4.0 (DirectX 10): HW = False, SW = False
2019-08-05 02:00:01,837 [ INFO] 1: App: Render Capability - PS 4.1 (DirectX 10.1): HW = False, SW = False
2019-08-05 02:00:01,837 [ INFO] 1: App: Render Capability - PS 5.0 (DirectX 11.0): HW = False, SW = False
2019-08-05 02:00:01,839 [ INFO] 1: App: Visual C++ 2010 Runtime installed: True (version v10.0.40219.325)
2019-08-05 02:00:01,840 [ INFO] 1: App: Visual C++ 2012 Runtime installed: True (version v11.0.50727.01, is from DevDiv: False)
2019-08-05 02:00:01,840 [ INFO] 1: App: Visual C++ 2013 Runtime installed: True (version v12.0.40660.00, is from DevDiv: False)
2019-08-05 02:00:01,840 [ INFO] 1: App: Steam App Id in file: '107410'
2019-08-05 02:00:01,840 [ INFO] 1: App: SteamAppId environment variable: '-'
2019-08-05 02:00:01,938 [ INFO] 1: App: WELCOME TO GAME LAUNCHER
2019-08-05 02:00:01,939 [ INFO] 1: App: Version: 1.5.145903
2019-08-05 02:00:02,074 [ INFO] 1: App: App startup...
2019-08-05 02:00:02,074 [ INFO] 1: App: Loading .NET settings...
2019-08-05 02:00:02,094 [ INFO] 1: App: Setup serialization helper...
2019-08-05 02:00:02,095 [ INFO] 1: App: Base app startup...
2019-08-05 02:00:02,095 [ INFO] 1: App: Going to construct app window...

[BEGIN LOGGING AT 2019-08-05 02:03:25,569]
2019-08-05 02:03:25,634 [ INFO] 1: App: Current dir: C:\Program Files (x86)\Steam\steamapps\common\Arma 3
2019-08-05 02:03:25,640 [ INFO] 1: App: Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe"
2019-08-05 02:03:25,640 [ INFO] 1: App: OS Version: Microsoft Windows NT 10.0.17134.0
2019-08-05 02:03:25,640 [ INFO] 1: App: OS 64bit: True
2019-08-05 02:03:25,640 [ INFO] 1: App: Process 64bit: False
2019-08-05 02:03:25,641 [ INFO] 1: App: Personal dir: C:\Users\chris\Documents
2019-08-05 02:03:25,641 [ INFO] 1: App: Local App Data dir: C:\Users\chris\AppData\Local
2019-08-05 02:03:25,641 [ INFO] 1: App: Compatibility flags: ElevateCreateProcess
2019-08-05 02:03:25,678 [ INFO] 1: App: Render Capability - Tier: 2 (0x20000)
2019-08-05 02:03:25,678 [ INFO] 1: App: Render Capability - Max Hardware Texture Size: 16384,16384
2019-08-05 02:03:25,678 [ INFO] 1: App: Render Capability - PS 2.0 (DirectX 9): HW = True, SW = True
2019-08-05 02:03:25,678 [ INFO] 1: App: Render Capability - PS 3.0 (DirectX 9c): HW = True, SW = False
2019-08-05 02:03:25,678 [ INFO] 1: App: Render Capability - PS 4.0 (DirectX 10): HW = False, SW = False
2019-08-05 02:03:25,678 [ INFO] 1: App: Render Capability - PS 4.1 (DirectX 10.1): HW = False, SW = False
2019-08-05 02:03:25,678 [ INFO] 1: App: Render Capability - PS 5.0 (DirectX 11.0): HW = False, SW = False
2019-08-05 02:03:25,680 [ INFO] 1: App: Visual C++ 2010 Runtime installed: True (version v10.0.40219.325)
2019-08-05 02:03:25,680 [ INFO] 1: App: Visual C++ 2012 Runtime installed: True (version v11.0.50727.01, is from DevDiv: False)
2019-08-05 02:03:25,680 [ INFO] 1: App: Visual C++ 2013 Runtime installed: True (version v12.0.40660.00, is from DevDiv: False)
2019-08-05 02:03:25,681 [ INFO] 1: App: Steam App Id in file: '107410'
2019-08-05 02:03:25,681 [ INFO] 1: App: SteamAppId environment variable: '-'
2019-08-05 02:03:25,780 [ INFO] 1: App: WELCOME TO GAME LAUNCHER
2019-08-05 02:03:25,780 [ INFO] 1: App: Version: 1.5.145903
2019-08-05 02:03:25,930 [ INFO] 1: App: App startup...
2019-08-05 02:03:25,930 [ INFO] 1: App: Loading .NET settings...
2019-08-05 02:03:25,949 [ INFO] 1: App: Setup serialization helper...
2019-08-05 02:03:25,951 [ INFO] 1: App: Base app startup...
2019-08-05 02:03:25,951 [ INFO] 1: App: Going to construct app window...

Event Timeline

Dewdlergaming added a subscriber: Dewdlergaming.May 19 2021, 1:13 AM

Were you able to figure out a solution, I am having the exact same problem

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