I have a error pop up when I try to run the game. It says that my gpu or my DirectX is not up to date or there’s another error. I have updated my gpu. I have got DirectX. I don’t know what to do next.
Description
Description
Details
Details
- Severity
- Feature
- Resolution
- Open
- Reproducibility
- Always
- Operating System
- Windows 10
- Operating System Version
- Lenovo edge 15
- Category
- Engine
Steps To Reproduce
Tried updateing gpu and my DirectX
Additional Information
Can’t figure it out
Event Timeline
Comment Actions
Do you have all Microsoft Visual C++ Redis installed?, if so uninstall them and uninstall the game and run a reg cleaning tool like Advanced system care or Ccleaner, restart then reinstall the game then it should install all needed versions of Redist to make it run. Also whats the error that you get popping up?
Comment Actions
Hello Futrell13.
Have you tried to do a clean install of your direct x and video drivers rather than just updating them? And did you upgrade your windows through the windows upgrade feature while DayZ was installed on the old OS by any chance?
Regards,
Geez
Comment Actions
Try this; Uninstall all Microsoft Visual C++ Redistributables and All DayZ from win10 > settings > Apps& Features, At this point you might as well uninstall graphics drivers, so install and run a program called DDU and it will uninstall all graphics drivers from your system, then Restart system, Install and run CCleaner> use easy clean setting and also Registry clean, Then Install latest graphics drivers for your card then restart again and install DayZ via steam, It should then install all that required of the C++ Redis while installing and see how you go. if you still have the same error it may not be graphics related, if you do just take a screenshot of the error message and post it here.
Comment Actions
Hello Futrell13.
Can you please try the suggestions provided by us and ICEMAN-FMCS and let us know if they have made any difference? Also, can you please let us know if you have upgraded your windows through the windows upgrade feature while DayZ was installed on the old OS? As such issue occurred in the past for some users that did so and clean installation of the OS has resolved the problem for them.
Regards,
Geez
Comment Actions
No I reset my computer then I updated it to the windows 10 then I downloaded everything. I have tried everything y’all said. Can y’all reach out in any other way?
Comment Actions
Is this on a desktop PC or a laptop?, Can you provide specs of your graphics card, HDD size (and amount of free space), amount of ram and the processor type, That error is usually associated with older graphics cards that use early shader versions typically (though I maybe wrong), Alternatively you can attach a copy of your dxdiag log, to do this open run command, start>run then type dxdiag and hit enter, then once its opened select save information and you will get a txt file, and you can upload that here.