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Microphone not working in game
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Description

Microphone does not work in game when PTT button is pressed or toggled.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Version: 1803 / OS Build: 17134.766
Category
Gameplay
Steps To Reproduce
  1. Press or toggle PTT button (using default TAB key)
  2. Say anything
  3. Nobody hears you
Additional Information

My PC has all up to date drivers and operating system patches.
My communications device is a Turtle Beach Z60 Headset. It is the only comms device on my PC and therefore is the default comms device. There are no device specific drivers or software for the device, it uses the generic windows driver.
My microphone works with absolutely everything, all apps and games, except DAYZ.
VOIP was working in DAYZ around 3 months ago, but since then has just stopped working. There are no error messages in the game or steam log files.

I can get the microphone working briefly doing the following

  1. Go to windows device manager
  2. Uninstall Turtle Beach communications device
  3. Reboot the PC
  4. Load the game

At this point my microphone works the next time I start the game, when I press or toggle the PTT button.

But as soon as I leave DAYZ and restart the game, my microphone is no longer working. Repeating the uninstall device steps gets my microphone working in DAYZ again the next time I run the game, but then it stops working after I leave the game.

I have tried everything to get it working again, and am now very frustrated with the experience. It is unacceptable to have to uninstall my comms device and restart my PC every time I want to run DAYZ.

This is completely ruining the game experience for me. I cannot communicate with other players effectively as not everyone reads chat, and hand signals mean nothing, so I have to resort to just fighting everyone I come across because that's what ends up happening when I don't answer their attempts at communicating with me.

I really wish DAYZ had a settings section to select the comms device instead of relying on the default communication device, which it does not seem to be able to reliably do.

Event Timeline

Pep created this task.Wed, May 29, 7:28 PM
Pep added a comment.Wed, Jun 12, 7:28 PM

Any news on this?
Any ideas how I can find more info on the problem?
Any chance of actually getting any support from you company for a bug that is ruining the whole game experience for me?
Any chance you actually care about your paying customers that you will actually respond to me at all?

I wanna know the same thing. It’s a huge part of the game and i can’t toggle it on nothing changed accounts and still wouldn’t work