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Maniphest T138854

dayz error creating enfusion engine Steam version
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Description

good morning, some time ago I changed graphics card acquired a gtx 1050 Ti when I tried to play Dayz I came up with the following error "Error creating enfusion engine
Error creating enfusion engine, possible errors are:

  • GPU not supported
  • GPU drivers not updated
  • DirectX not up to date
  • other kind of error "

I have all my nvidia drivers updated, directx 12 all well updated and still giving the error I hope there is some solution my graphic card is new i leave the report that you ask for thanks so much

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Windows 10 Pro 1809
Category
Game Crash
Steps To Reproduce

DayZReport_Log_20190422T181327_Hugo.zip2 MBDownload
DxDiag.txt76 KBDownload

Event Timeline

Geez changed the task status from New to Need More Info.Apr 23 2019, 4:27 PM
Geez added a subscriber: Geez.

Hello xFloydx_mx.
Have you tried to re-install the GPU drivers and direct-x upon getting the new card? Also, have you tried to re-install the game to see if it has any effect on the issue?
Regards,
Geez

xFloydx_mx added a comment.Apr 24 2019, 2:37 AM

im only re-install the gpu drivers how i can re-install the directx drivers ? and i also re-install the game and happen the same im gona try with the direct x but i dont know how to do that so can you help me ? thnks for the answer

xFloydx_mx added a comment.Apr 24 2019, 9:27 PM

i try again unistall and re install and nothing still the same

Geez added a comment.Apr 25 2019, 12:38 PM

Hello xFloydx_mx.
Were you by any chance upgrading your windows through the upgrade feature while having DayZ installed on the old version?
Regards,
Geez

xFloydx_mx added a comment.Apr 25 2019, 8:40 PM

yes i update a windows 8 to a windows 10 pro and Dayz was installed after that the error was appearing so what can i do ?

xFloydx_mx updated the task description. (Show Details)Apr 25 2019, 8:42 PM
Geez added a comment.May 10 2019, 12:12 PM

Hello xFloydx_mx.
If you do a clean install of windows 10 rather than upgrade from existing windows, do you still experience this issue?
Regards,
Geez

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