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VOIP is not working
Closed, ResolvedPublic

Description

While my mic is working in steam, discord or window it s look like I cannot speak ingame.
I push the key and I see the mic picture but when I speak people cannot hear me.
This only has happened since I update to the newest patch.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Controls
Steps To Reproduce

I just try to speak and I does not work. No matter the server etc.

Additional Information

I used to have no problem. I use an Artic 3 steel series.
Everything is set to defect. Only problem is ingame.

Event Timeline

Geez changed the task status from New to Need More Info.Apr 15 2019, 2:13 PM
Geez added a subscriber: Geez.

Hello Astalonte.
Have you tried to verify the game data if it has any effect on the issue? And do you have a possibility to try a different microphone to see if it is specific to your hardware? Also, if verifying the files does not help, can you try to re-install the audio drivers and let us know if you are still experiencing the issue?
Regards,
Geez

Astalonte added a comment.EditedApr 15 2019, 9:58 PM

I m going to try. give me at least two days. I m away working. I'll let you know.
Is there any way to check if my character is really being heard??. Because the nature of the game try to find other people and get to talk to them is not easy :(

Hi. I fixed this issue.
I followed your indication but It did not work. I reinstall the game and keep with no voip ingame.
I fixed after reinstall the graphic driver for my 1080ti but not ihnstalling hd sound driver option. (my cable is hdmi but my screen has not speakers).

So happy days. I hope this help. Please close

Geez closed this task as Resolved.Apr 26 2019, 12:31 PM
Geez claimed this task.

Thank you for the update Astalonte.
In that case I am going to set the ticket as Resolved, but feel free to submit another ticket in case you run into any issues in the future.
Regards,
Geez