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Crash After 5 min
Closed, ResolvedPublic

Description

I was playing a server and randomly my game crash without error message

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Windows 10 Pro N
Category
Game Crash
Steps To Reproduce

How does it happen?
1- I start the game normaly.
2- Everything fine.
3- But in a moment, for no reason my game lags and crash
4- There is no error message
( I upload the .rpt and .mdmp files

Additional Information

It happens with and without addons

Event Timeline

Wulf added a subscriber: Wulf.Nov 27 2018, 4:18 PM

Hello.

Thank you for the report. Plese try these possible solutions.

  • Update the graphics card drivers to a newer version.
  • Rollback the graphics card drivers to an older version.
  • Check the temperature of your GPUs and CPUs.
  • Verify the integrity of the game cache using Steam.
  • Re-install DirectX.
  • Uninstall the Visual C++ 2013 Redistributable package (both x86 and x64 version), restart your computer and install the package again (do not use the Repair function).
  • Run a Windows System File Check tool to repair corrupted system files.

Wulf thank you so much, i uninstall Visual C++ 2013 and it stop crashing

Wulf closed this task as Resolved.Nov 28 2018, 10:04 AM
Wulf claimed this task.

Ok, thank you for letting us know. Closing ticket.