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Game crash when connecting to server
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Description

Game stops during connection to a server where previously played.

Verify the game cache and using different profile from the launcher is not helped.

Removing the user data solved the issue but the next time joining the server the game crashed again.

Report log attached to the case.

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10 x64
Category
Game Crash
Steps To Reproduce
  1. use the Start button from the main screen to join previously played server
  2. game crashed to the desktop with 'STATUS_HEAP_CORRUPTION'

During the logout from the last session the 15 seconds timeout was skipped by shutting down the PC.

Event Timeline

ErikTrak created this task.Nov 10 2018, 7:32 PM
ErikTrak updated the task description. (Show Details)Nov 10 2018, 7:35 PM
Vitdom added a subscriber: Vitdom.Nov 10 2018, 9:23 PM

Are you using the Windows 10 Sleep or Hibernation feature instead of a normal shutdown/restart?

Normal shutdown.