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Character locked in database
Need More Info, NormalPublic

Description

Server: IP-Adresse: 89.163.235.151:2300
Profile: https://steamcommunity.com/profiles/76561197979267955/

Details

Severity
Block
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Error Message

Event Timeline

Criosdan created this task.Sep 12 2018, 8:11 PM

Unable to connect to servers - Receiving database server timeout message, any attempts to join server after this will give me the Character locked in database message

Before this happened I was on one server for about 45 minutes, had to take a break so I left. When I came back 10 minutes later this happens after my first server join attempt

Same been happening for 2hrs on the Xbox my GT: Barker Taube server trying to join Dayz US 3664398 at 2:25 Central Standard Time US.

same here on xbox GT: longibongi
no login possible

Mesmo acontece Aki Gt:DiagnostiC ReX entrando no servidor DayZ Us 3668004 16:54 e tá falando "You were kicked off the game.(carácter locked in database) ajuda por favor tô querendo jogar

Same thing need this fixed ASAP

Geez changed the task status from New to Need More Info.Sep 13 2018, 11:57 AM
Geez added a subscriber: Geez.

Hello Criosdan.
We have checked your characters in the database but they do not appear to be locked at this moment. Are you experiencing this issue still? The characters should get automatically unlocked within an hour, in case the issue persists still, please let us know here and also include the full message you receive upon being kicked from the server.

@Barker_Taube , @longibongi , @Gchamone
Hello, if you are experiencing an issue with locked character that persists for more than one hour on the Xbox version, please create a separate ticket in the Xbox section (as this ticket is related to the PC version) through the "New DayZ Xbox Bug Report" form. Prior to doing so, please try to connect to any server and then include the server name, your gamertag, the time and date of the connection and the full message you receive upon being kicked from the server.

Regards,
Geez