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I didn't pay $40 just to look at a screen say "database error character locked in"
Closed, ResolvedPublic

Description

I literally have deleted my character, unistalled/re installed and i still can't play. Only way ive been able to play is an alt account (which aint gonna cut it). Far be it from me to tell anyone their business but i dont think this game was ready to be released with such a game crippling bug. In my entire gaming career i have never encountered something like this, i need my money back or a game i can play, that's how it works right?

Details

Severity
Major
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General

Event Timeline

Ive seen this with complete games its been out not even 2 weeks give it time. It does say when you buy it that its not complete.

ok we'll see i guess, if im paying $40 for anything I like it to work tho js

Yea theres alot of bugs give it a chance it will end up 60 bucks and by rhat time youll have played well worth 40 dollars if you have patience. I personally love the game even with its bugs and lack of smoothness but ive played games for 20+ years so ive grown to expect this from most smaller game makers. Did you atleast enjoy it while you played?

Geez changed the task status from New to Need More Info.Sep 12 2018, 12:57 PM
Geez added a subscriber: Geez.

Hello Hardmeier4.
Deleting the local save data does not delete your character, only your ingame settings. In case you are still experiencing the issue, please try to connect to any server and then send us the server name, your gamertag, the time and date of the connection and the full message you receive upon getting kicked from the server.
Regards,
Geez

US server# 3667890, gt LazrReapr, 11:17 a.m. 09/12/18, it always has the same message; You were kicked off the game. (Database error. DB ERROR). Thank you in advance

Hardmeier4 added a comment.EditedSep 12 2018, 7:48 PM

Yea theres alot of bugs give it a chance it will end up 60 bucks and by rhat time youll have played well worth 40 dollars if you have patience. I personally love the game even with its bugs and lack of smoothness but ive played games for 20+ years so ive grown to expect this from most smaller game makers. Did you atleast enjoy it while you played?

Yea i did but I'm not very patient and haven't been able to play for 3nights now

I am having this same issue, I have tried deleting local save data but the only thing that really seems to work is waiting approx. 1 to 8 hours until it just magically allows you to play again. I'm on my 3rd server database character lock at this point and I purchased the game less than 72 hours ago

Geez added a comment.Sep 13 2018, 1:15 PM

US server# 3667890, gt LazrReapr, 11:17 a.m. 09/12/18, it always has the same message; You were kicked off the game. (Database error. DB ERROR). Thank you in advance

Hello Hardmeier4.
Can you try to connect to another server and send us the name/time etc. again?
Regards,
Geez

US server 3664242, 10:07, 09/13/18

Geez closed this task as Resolved.Sep 13 2018, 5:29 PM
Geez claimed this task.

Hello Hardmeier4.
We have removed your character as it was glitched and has been preventing you from logging in. You should be able to log back into the game now, please let us know in case there are any issues still.
Regards,
Geez

CRASH
character locked in database
Logged out and whent to log in again says can't play sloughtersloot is my gamertag