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Character locked out of database, please help!
Need More Info, NormalPublic

Description

I keep getting connection timeouts, and I don't always memorize the server number so when I am eventually forced out of the server, I ended up joining another server. This has caused me to be locked out of the game I paid for and waited 6 years to play, please help me.

Details

Severity
Major
Resolution
Open
Reproducibility
Sometimes
Operating System
Windows 10
Category
Game Startup
Steps To Reproduce

Be kicked from the server without consent, try to rejoin and then be locked out for "server hopping".

Additional Information

I play on the xbox version, my gamertag is CAMEL YOGURT. Thank you for taking the time to read this.

Event Timeline

Geez edited projects, added DayZ Xbox; removed DayZ.Sep 10 2018, 10:30 AM
Geez changed the task status from New to Need More Info.Sep 10 2018, 11:26 AM
Geez added a subscriber: Geez.

Hello camelyogurt.
If you are still experiencing this issue, please connect to any server and then send us your gamertag, the server name and approximate time of the connection. Also, please include the error message you get upon being kicked (for example: "You were kicked off the game. (Character Locked In Database)").
Regards,
Geez