Page MenuHomeFeedback Tracker

Tanao coop mission
New, NormalPublic

Description

I have a problem with the map Tanao mission.
I love playing "Combat Patrol" and meeting new players to help them with learning the game.
All the missions which are on the "Combat Patrol" work great until the "Tanao" mission.
The "Tanao" mission allows the player to select his position in the lobby area, but when the mission begins to load; the mission crashes.
The loading "Green" bar at the top of the screen stops moving and it states on the top of the screen "Not Responding". I have left it running for 5 to 10 minutes and the program "Tanoa" never loads.
I have had no problems with the map in the past; I would have to guess when the problem started; a month or more in the past.
I would be grateful if you could address this issue asap.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Operating System Version
The Tanao game was running fine until an upgrade or change. I will be more than happy to allow your tech to connect to my computer to find problem.
Category
General
Steps To Reproduce

I am not sure what the word "Reproducibility" means in relationship to the problem I am asking for you to repair. Nor, do I know what you are asking when you say "Steps to Reproduce" when it is related to the mission on the map "Tanao".

I can tell you what I did when the problem started to occr.
The "Combat Patrol" runs 3 to 5 maps; with in them is "Tanao" map / mission. When this mission starts to load, it goes to the lobby where you can choose the position you want have or play as. Once this is done, you click the okay or continue button on the bottom left corner. This takes you to a screen of the island while the game is loading; there is a green line at the top of the screen which shows you how much the game has loaded and the amount left until the game will be ready to play.
This is where the problem happens, the green line at the top of the screen gets to the half way loading position and then stops, at the very top of the screen is posts "Not Responding". This where I have wait up to 10 minutes for the game to load and it is still not responding.
I have checked on line and there are many other players who have the same problem with this map.

Could you please fix this map? I love the game, but it is a pain for me and others to exit the map / server and go find another server to play on.

Additional Information

I, as well as others think you should have more "Combat Patrol" maps on your map selection. I have sort of been keeping track of the personnel who play the maps; you have posted on your Official Servers. The data shows there are many servers which are not being played on by any players. I will try today and over the weekend to make a chart which shows server usage. I would think as a company you would already have a daily and monthly report of server usage and change or add more servers which meets the needs of the players who bought your product.

I will try to add it to a email and send it to you on Monday the 27th Aug, 2018.

The more servers which meets the needs of the players, and consumers of your product will increase the the bottom like; More Money.

Event Timeline

gijoe1ld created this task.Aug 23 2018, 5:26 PM

Thank you for looking into this problem. As stated above, I have to back out of the game and re-enter to play on other servers, because when the "Tanao" map is running, the system crashes on me and many others. Just google, Trouble with Arma 3 Tanao map and you will see there are others with the same problem.

Thank you,

Greg Fincher
aka - Gijoe 1LD

Thank you for looking into this problem. As stated above, I have to back out of the game and re-enter to play on other servers, because when the "Tanao" map is running, the system crashes on me and many others. Just google, Trouble with Arma 3 Tanao map and you will see there are others with the same problem.

Thank you,

Greg Fincher
aka - Gijoe 1LD

do I have to keep adding comments? Or is this area for more comments or issues in the future?

Wulf added a subscriber: Wulf.Aug 24 2018, 6:05 PM

Hello.

Thank you for the report. No you don;t need to keep adding comments. The area is just for commenting, further issues that are not related to this one should have their ownv report.

Is this a specific server on which this keeps happening?

I am not sure, but I will ck it out today and report back to you. Thanks for the help.

I think I fix it myself; but I want to test it for a few days.
I uninstalled the game and re-installed it and now it works. (in the 2 games I have been in, it worked)
It may have been something in the script of the updates which didn't mesh with the original programs or updates.
Uninstalling allowed the program to pull and place items in order to allow the "Tanoa" map to load.
Just a guess, but I know of many others who have the same problem.
But, thank you for your time and efforts on the problem mate.
Cheers
Greg Fincher
aka- Gijoe 1LD