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Client crash and freeze
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Description

Nothing else to add.

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10 x64
Category
Game Crash

Event Timeline

Deranged created this task.Aug 2 2018, 10:11 PM
Wulf added a subscriber: Wulf.Aug 6 2018, 4:18 PM

Hello.

Thank you for the report. Your report shows that the issue is 0x00000001 – UNABLE_TO_INIT_DXGI

The game is unable to initialize a graphical subsystem. Possible solutions:

  • Update the graphics card drivers to a newer version.
  • Rollback the graphics card drivers to an older version.
  • Check the temperature of your GPUs and CPUs.
  • Disable the Steam Overlay.

Please try the above possible solutions. Also a side note when you are creating reports that are send to us. Please remove the noLogs parameter in your launcher otherwise we can't see what the game was doing when it crashed. Thank you.