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Tanks Campaign Crash on open map
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Description

Game freezes and crashes when playing the tanks campaign. Happened when commanding or gunning the MBT and opening the map while moving.

Details

Severity
Crash
Resolution
Open
Reproducibility
Sometimes
Operating System
Windows 7
Category
Game Crash
Steps To Reproduce

Play through the tanks campaign missions and open the map while commanding the AI to move the tank. Happens sometimes, seemingly randomly but never right after starting the game.

Additional Information

Event Timeline

Wulf added a subscriber: Wulf.Jun 12 2018, 9:08 AM

Hello.

Interesting I was not able to recreate this issue on our stable build. Looked at your dumps and found this error

0x00000001 - UNABLE_TO_INIT_DXGI.

What this means is that the game is unable to initialize a graphical subsystem. Possible solutions are:

  • Update the graphics card drivers to a newer version.
  • Rollback the graphics card drivers to an older version.
  • Check the temperature of your GPUs and CPUs.
  • Disable the Steam Overlay.

Please try the above mentioned possible solutions and let us know if they helped.