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Constant App Crash
Closed, ResolvedPublic

Description

Greetings Team!

My case is the same all the time: after running around for 28 minutes (yes, all the time it happens after 28 minutes of playing it), If I open my inventory and I try to move anything from it to my hands or to the vecinity (it doesn´t matter whatever item I try to move, food, ammo, guns, apples, etc) I crash, all the time is the same crash and all the Window´s App Fail Reports looks like the same, here is an example:

XML Format:

<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-05-25T05:08:41.000000000Z" />
<EventRecordID>16922</EventRecordID>
<Channel>Application</Channel>
<Computer>Nando-PC</Computer>
<Security />
</System>

  • <EventData>

<Data>DayZ_x64.exe</Data>
<Data>0.63.146.924</Data>
<Data>5b06a073</Data>
<Data>DayZ_x64.exe</Data>
<Data>0.63.146.924</Data>
<Data>5b06a073</Data>
<Data>c0000005</Data>
<Data>000000000074157c</Data>
<Data>154</Data>
<Data>01d3f3e1490f1608</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe</Data>
<Data>b0634ff1-5fd9-11e8-950a-002542e7e9e5</Data>
</EventData>
</Event>

Descriptive format:

DayZ_x64.exe
0.63.146.924
5b06a073
DayZ_x64.exe
0.63.146.924
5b06a073
c0000005
000000000074157c
154
01d3f3e1490f1608
C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe
C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe
b0634ff1-5fd9-11e8-950a-002542e7e9e5

By the way, in the early days of Stress Test online mode gameplay was beautifull, almost 60 fps in the woods for me, which is A LOT more than I used to play in 0.62, same with the offline mode. But after the 3,7 GB Stress Test upgrade, offline´s fps went back to 25 and now with the 1,1 GB upgrade offline´s fps went even more back to 18-22.

The error of "memory can´t read" has gone (which is GREAT and THANKS for fixing it in offline mode! In online mode is still happening) but I have this issue now.

I´m very sorry for my english, is not my native language so, I´d be glad to explain again whatever doubt you might have about anything I wrote here.

I hope it could provide some new info to Dev´s Team about crashing issues.

Thanks in advance:

Nando.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 7 x64
Operating System Version
SP 1
Category
Game Crash
Steps To Reproduce
  • Reset the hot bar as follows: 1-Knife, 2-Makarov, 3-7,62x39mm ammo, 4-IZH rifle
  • Play normal, scout, scavenge around.
  • Gathering ramdom gear, ammo and food.
  • Open inventory
  • Try to move anything from any spot to my hands or to the vecinity
  • Crash
Additional Information

XML Format:

<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-05-25T05:08:41.000000000Z" />
<EventRecordID>16922</EventRecordID>
<Channel>Application</Channel>
<Computer>Nando-PC</Computer>
<Security />
</System>

  • <EventData>

<Data>DayZ_x64.exe</Data>
<Data>0.63.146.924</Data>
<Data>5b06a073</Data>
<Data>DayZ_x64.exe</Data>
<Data>0.63.146.924</Data>
<Data>5b06a073</Data>
<Data>c0000005</Data>
<Data>000000000074157c</Data>
<Data>154</Data>
<Data>01d3f3e1490f1608</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe</Data>
<Data>b0634ff1-5fd9-11e8-950a-002542e7e9e5</Data>
</EventData>
</Event>

Descriptive format:

DayZ_x64.exe
0.63.146.924
5b06a073
DayZ_x64.exe
0.63.146.924
5b06a073
c0000005
000000000074157c
154
01d3f3e1490f1608
C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe
C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe
b0634ff1-5fd9-11e8-950a-002542e7e9e5

Im sorry this next part of the "Windows Error Report" is in spanish, im gonna try to translate it:

Nombre del evento de problema:	APPCRASH                              (Problem Event Name)
Nombre de la aplicación:	DayZ_x64.exe                                          (App Name)
Versión de la aplicación:	0.63.146.951                                           (App Version)
Marca de tiempo de la aplicación:	5b082cf1                                (App TIme Mark)
Nombre del módulo con errores:	DayZ_x64.exe                          (Name of the Module with errors)
Versión del módulo con errores:	0.63.146.951                           (Version of the Module with errors)
Marca de tiempo del módulo con errores:	5b082cf1                (Time Mark of the module with errors)
Código de excepción:	c0000005                                                (Exception Code)
Desplazamiento de excepción:	000000000073b34c                          (Exception Displacement)
Versión del sistema operativo:	6.1.7601.2.1.0.256.1                          (Operative System Version)
Id. de configuración regional:	8202                                               (Regional Configuration ID)
Información adicional 1:	1028                                                       (Aditional Info 1)
Información adicional 2:	10285777d446183fd7741a11ee5d176e      (Aditional Info 2)
Información adicional 3:	9dc9                                                       (Aditional Info 3)
Información adicional 4:	9dc9bfb81862a45de2793409c155dfa1       (Aditional Info 4)

Thanks again!

Event Timeline

Geez changed the task status from New to Need More Info.May 28 2018, 11:15 AM
Geez added a subscriber: Geez.

Hello Nando_Colt and thank you for the report.
Please upload the contents of your C:\Users\*username*\AppData\Local\DayZ folder to this ticket.
Regards,
Geez

Hello Geez! And thank you for replying!

There is a LOT of files in that folder, how can I upload them all efficiently? Im trying to drag all that files here and see if it works. Please keep me up about if it worked out.

Geez added a comment.May 29 2018, 10:59 AM

Hello Nando_Colt.
The most efficient way would be to pack the files into a compressed file (.zip or .rar) and then upload the file. It is not necessary for you to do it right now though as we do have the files we require at the moment.
Regards,
Geez

Geez added a comment.May 29 2018, 3:28 PM

Hello again.
We have analysed the crash logs you have provided and the issue has been scheduled for a fix.
Regards,
Geez

Geez changed the task status from Need More Info to Acknowledged.May 29 2018, 3:29 PM
Nando_Colt added a comment.EditedMay 31 2018, 6:08 PM

Hello Geez.

Thank you, it is good to feel I´m doing my part here and help as much as I can in this process.

Thanks again for your considering, for replying and for having scheduled a fix, I really appreciate it.

In DayZ we trust!

Nando_Colt

Geez closed this task as Resolved.Apr 26 2019, 12:10 PM
Geez claimed this task.