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When starting the game on ultrawide resolution I am locked into a smaller scale invisible area and can't access certain parts of the menu
Need More Info, NormalPublic

Description

The resolution is 3440*1440 and I am not able to move my mouse to the very upper, left and right corners of the display which prevents altering resolutions or graphics settings.

Once I alt+tab out of the game and go back in I can move the mouse freely.

Details

Severity
Block
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Category
Visual-GUI
Steps To Reproduce

Start game, go in-game press esc, do not alt+tab to desktop, try to alter graphics settings, move mouse to corners.

Additional Information

Did not test other resolutions

  Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: H97N-WIFI
               BIOS: F7
          Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
             Memory: 16384MB RAM
Available OS Memory: 16246MB RAM
          Page File: 5158MB used, 17742MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
           Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

    DxDiag Version: 10.00.16299.0015 64bit Unicode.

    Card name: NVIDIA GeForce GTX 970
 Manufacturer: NVIDIA
    Chip type: GeForce GTX 970
     DAC type: Integrated RAMDAC
  Device Type: Full Device
   Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_29783842&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem
Driver Problem Code: Unknown

  Display Memory: 12166 MB
Dedicated Memory: 4043 MB
   Shared Memory: 8122 MB
    Current Mode: 3440 x 1440 (32 bit) (100Hz)
     HDR Support: Not Supported
Display Topology: Internal

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

  Color Primaries: Red(0.640148,0.330578), Green(0.300305,0.600109), Blue(0.150891,0.060070), White Point(0.313000,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
     Monitor Name: ROG PG348Q
    Monitor Model: ROG PG348Q
       Monitor Id: ACI3433
      Native Mode: 3440 x 1440(p)

Event Timeline

mrnic3 created this task.Apr 25 2018, 7:49 PM
mrnic3 edited Additional Information. (Show Details)Apr 25 2018, 7:51 PM
mrnic3 edited Steps To Reproduce. (Show Details)Apr 25 2018, 7:54 PM
mrnic3 edited Steps To Reproduce. (Show Details)
mrnic3 renamed this task from When starting the game on ultrawide resolution I am locked into a smaller scale invisible window and can't access certain areas of the menu to When starting the game on ultrawide resolution I am locked into a smaller scale invisible area and can't access certain parts of the menu.
Geez changed the task status from New to Need More Info.Apr 26 2018, 10:37 AM
Geez added a subscriber: Geez.

Hello mrnic3 and thank you for the report.
Do you have any other screens connected to your computer as well besides the main one? Are there any program windows you have set up to stay "always on top"? And would it be possible for you to try if you experience this issue on the 0.63 version as well once the stress test servers are up again?
Regards,
Geez

buuky added a subscriber: buuky.Apr 26 2018, 9:36 PM

I have the same issue on the 0.63 offline version. I am running on 16:9 FHD (Windows 10x64 1709, GTX1060) but have 125% DPI scaling set in Windows. Changing the scaling to 100% without reboot doesn't fix it. Will report if a reboot after rescaling to 100% helps, can't do that right now due to processes running I don't want to interrupt.