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players being kicked on connection for no reason and unable to connect
Assigned, NormalPublic

Description

Hi, I am an admin on the DayZ Down Under server (221.121.154.19:2500). We have been having an issue for at least a week of players being kicked on connection for no reason and unable to connect. The most recent time was 1731 today NZT (GMT+2). We communicate with Spaggie, Pipsi, and HIHB servers and they are all experiencing the same thing. This issue locks the server down as players cannot connect for a while and then it fixes itself. We have lodged a ticket with the server provider GD. Spaggies tracker ID is T128069.

While this is a random event it does seem to occur around 4pm (GMT+12) a lot. If we change the server reset time it does not impact on this, it still happen around then a lot

Details

Severity
Major
Resolution
Open
Reproducibility
Random
Operating System
Windows 10 x64
Category
Server

Event Timeline

nzmat created this task.Apr 22 2018, 1:00 AM
Geez changed the task status from New to Assigned.Apr 23 2018, 9:30 AM
Geez added a subscriber: Geez.Apr 23 2018, 12:55 PM

Hello nzmat and thank you for the report.
We are currently looking into the issue, please let us know under this ticket in case you come across any other information which could help us in resolving the issue.
Regards,
Geez