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0xC0000005 - ACCESS_VIOLATION when launching game.
Need More Info, NormalPublic

Description

After the loading screen (not ingame). Tried reverting to older drivers (AMD), and tried verifying game cache.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 8 x64
Operating System Version
Windows 8.1 64-bit
Category
Game Crash
Additional Information

Event Timeline

Jubastic created this task.Nov 9 2017, 8:57 PM
Wulf changed the task status from New to Need More Info.Nov 10 2017, 11:14 AM
Wulf added a subscriber: Wulf.

Hello.

This error is very generic. It may be caused by many issues, such as a hardware malfunction, a virus in the computer, but also an error in the game itself. Possible solutions:

  • Update the graphics card drivers to a newer version.
  • Rollback the graphics card drivers to an older version.
  • Check the temperature of your GPUs and CPUs.
  • Verify the integrity of the game cache using Steam.
  • Re-install DirectX.
  • Uninstall the Visual C++ 2013 Redistributable package (both x86 and x64 version), restart your computer and install the package again (do not use the Repair function).
  • Run a Windows System File Check tool to repair corrupted system files.

Please try the solutions above and let us know if the issue still persists.