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Characters Wipes Across Public Hive Servers
Need More Info, NormalPublic

Description

This has happened a few times now. I've noticed that my characters have been disappearing on public servers. My friend has been having the same problem. Sometime, we would jump from one server to another and we both lose our characters. Sometimes only one of us would lose them. While playing, we would have the public hive servers filter on so no private hives would show. I've checked a few times on the servers we've been joining with only one of them being a hardcore server with first person only out of many occasions when the characters were wiped.

Details

Severity
Major
Resolution
Open
Reproducibility
Random
Operating System
Windows 8 x64
Operating System Version
8.1
Category
General
Steps To Reproduce

This is completely random. Sometimes our characters are fine and are transferred, but other times they are not.

Additional Information

N/A

Event Timeline

Geez changed the task status from New to Need More Info.Jun 16 2017, 10:56 AM
Geez added a subscriber: Geez.

Hello jvazquezjr and thank you for the report.
With the release of 0.62, the official public server hives got separated from the rented public server hives. This means that the characters between our official servers and the rented servers will not carry over. Do you remember if the issue has occurred when switching from official servers to rented servers and vice versa?
Regards,
Geez