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Game restarts when joining a server + game crash
Closed, DuplicatePublic

Description

Greetings!

Twice today (June 11th) the game has restarted when I've joined the Oldschool Hardcore server.
The first time the server crashed/restarted around the same time. The second time the server looked fine - this was at around 22:35 GMT.

The crash logs and dxdiag file are attached below:


I've also experienced a couple of crashes while playing. The most recent was as I ran from a player aiming at me right next to Altar!
I'm yet to log in and discover my fate.

All the best!
Trevor.

Details

Severity
Crash
Resolution
Open
Reproducibility
Random
Operating System
Windows 7 x64
Category
Server Browser Steam
Steps To Reproduce
  1. Join a server. (In my case the Oldschool Hardcore server)
  2. The game restarts
Additional Information

Version: 62,139835

Event Timeline

Geez changed the task status from New to Assigned.Jun 12 2017, 10:41 AM
Geez changed the task status from Assigned to Need More Info.Jun 13 2017, 10:54 AM
Geez added a subscriber: Geez.

Hello TrevorWithTheBow and thank you for the report.
We have analysed the crash logs you have provided and the crashes you have encountered are already scheduled for a fix. As for the other issue you mention, have you experienced the issue again recently or has it occurred only twice?
Regards,
Geez

It has happened once more last night on connection to the same server.
The "Direct" UI shows up as if everything is fine then the game restarted.

All the best,
Trevor.

TrevorWithTheBow added a comment.EditedJun 14 2017, 11:08 PM

It just happened again as I was connecting to the same server.
Back in the queue for me!

Would you like me to attach more files or are the restarts not generating any useful info?

Cheers.

Geez added a comment.Jun 15 2017, 2:17 PM

Hello TrevorWithTheBow.
Can you try to remove the contents of your C:\Users\*username*\Documents\DayZ folder, load the game, navigate into sever browser, select any server, click on connect, press agree when the battleye licence prompt appears and then let us know if that had any effect on the issue?
Regards,
Geez

Hi again.
I did the same as usual without deleting the files, the same thing happened.
I closed the game when it restarted, deleted the files and the same thing happened.
I closed the game again then restarted it and the same thing happened.
I let the game restart itself this time, I was able to connect.

All the best!
Trevor.

Geez added a comment.Jun 20 2017, 4:40 PM

Thank you TrevorWithTheBow.
Please let us know in case the issue returns again in the future/ in case you experience the issue often when connecting to servers.
Regards,
Geez

Hi Geez,
This has happened again last night (June 23rd) on the most recent stable patch on the same server.

There was also a crash when I accessed the loot of an infected Dean, it looked like the kiwi texture was having trouble loading.
It was not reproducible when I logged back in, I've attached the "AppData/DayZ" files.

All the best,
Trevor.

Geez added a comment.Jun 27 2017, 12:50 PM

Hello TrevorWithTheBow.
We have analysed the crash logs you have provided and the crashes you have encountered are scheduled for a fix. Also, the issue with kiwi icon not appearing correctly is scheduled for a fix as well.
Regards,
Geez